[Resolved]  Vodafone India - — Vodafone India - Unnecessarily charged 6528 rupees for 3G data

Address: New Delhi, Delhi

Vodafone India - Unnecessarily charged 6528 rupees for 3G data Dear Sir/madam, I, Vijyant Kumar using phone number [protected] since 2009 without any problem but in the month of August 2014, I received a call from Vodafone customer service that they want to give me free service of 3GInternet of 2GB data but I refused because I m very happy with airtel connection of another number even they again requested me to have this free facility and told me that it will automatically be stopped working after this free offer but unfortunately I was being cheated and harassed by your customer service representative because neither it was free nor it has been stopped. My problem is- Due to false bill of Internet i did not pay bill and i have also send the mail regarding this. I am raising concern on every month regarding additional Internet charges applied for the above mobile number. Kindly look in to this matter to avoid legal action and resove this issue by wainving the internt 3G charges only and I want be your customer for long duration of time otherwise I will be forced to leave your esteemed company. I m higher state of mental agony for which your company will be solely resoponsible .Hoping for resolution at the earliest. So, sir/Madam, it is my kindly request you to concentrate on my complaint and remove such ant users person. we therefore, would request you to please try to resolve our above said problems with senior and take action as early as possible. They are not even answering the phone calls & just making people go round for not providing their services. I hope you will consider our this complaint as early as possible. Your early action in this regard, will be highly appreciated. Yours sincerely Vijayant kumar [protected] [protected] A-3/27 sector -5 Rohini Delhi - 1100858
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Dec 20, 2016
Complaint marked as Resolved 
Verified Support
Feb 26, 2015
Vodafone India Customer Care's response
Hello,

We were unable to contact you when we called the number you shared hence we'll get back to you in a short while.

Regards,
Vodafone India.
 
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