[Resolved]  Vodafone India — vodafone is the biggest fraud company, cheating customers by making deductions

The Vodafone is making balance deductions without any reason, I didn't checked my mom's mobile balance from last 3 to 4 months and I am just making recharge every month. Today I checked the balance almost all the balance is deducted by Vodafone. And now I called the customer care, they are giving excuses that different links are clicked from your mobile. But my mom's mobile dose not have internet support Nokia keypad mobile which is only used for making calls and receiving call. They are saying they can refund only if complaint is registered within 24 hours of deduction. The worst service provider Vodafone the cheater and Fraud company.
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Nov 22, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2019
Vodafone India Customer Care's response
Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist.

Regards,
Snehal.
 
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