[Resolved]  Vodafone India — Wrongly deducted charges

Address: Bangalore, Karnataka

VODAFONE India wrongly deducted charges for d2c_ndtv_valuepk_9, d2c_mydala_99, d2c_shotformats_ti for the month of JAN 2015.
My mobile No:[protected] is being charged as follows by Vodafone:

22/12/14-16:13:33 d2c_ndtv_valuepk_9 0:00 99
22/12/14-23:19:46 d2c_mydala_99 0:00 99
13/01/15-14:31:00 d2c_shotformats_ti 0:00 99
13/01/15-17:30:18 d2c_mydala_99 0:00 99

Note:Total 396.00 charged additionally for the month of JAN 2015 BILL for mobile no [protected].

After using Vodafone since last 6 + years, I Think it's time to move out of Vodafone. Now we have added advantage of continuing with the same number with any other provider.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Thanks for responding and resolving the issue. Vodafone representative call me and taken care of the issue. Preventive steps also explained so I need t otake care in future to avoid any similar charges.
Vodafone India customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27116
    Pending
    0
    Resolved
    9562
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information