[Resolved] Vodafone India — wrongly recharged. please refund my money.

Prodipta Panja

from Mumbai, Maharashtra

Oct 5, 2019

Address: 59, Bally durgapur panchanantala, (oop- binapani school), p:o- bally; dist- howrah, Howrah, West Bengal, 711205

Kal me ek recharge kiya tha. Mera mother ka vodafone no pe. But sehi no enter karne ki bad bhi. Vodafone app se automatically mera mobile no pe recharge ho geya. Rs 999 ka.
Aur mera khud ka no pe already free call ka recharge 448 recharge kiya huya he pehele se. Abhi kolkata me puja chalne ki karan store sb bandh he. Isi liye mereko samaj nehi a raha he ki paisa refund kaise hoga. Pls help me. I want refund my money. My no is [protected].

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Nov 13, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2019

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, we've informed you that the benefits have been availed accordingly as per the given recharge. For further assistance please get back to us on 198 or 199.

Regards,
Gipsy.