Vodafone — international roaming

Address: Gurgaon, Gurgaon, Haryana

My mobile no. [protected]. I have not taken International roaming while visiting US. I only took SMS forwarding charges of Rs 149/- per month.
I have been doing the same from last so many years.
However, i find unnecessary charges have been laid on me during this trip. I raised this issue last month also but made the payment under protest.
I have not taken any incoming call or made any outgoing call on the roaming network.
I had visited the Vodaphone customer care on MG Road Gurgaon prior to taking the service and they had clarified about this SMS feature. However, I find conflict in the version when I was chatting with Vi on mobile App.
I have been Vodaphone customer from last 27 years but find the response from customer care this time very poor.
Please review the latest bill and resolve.
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Vodafone India customer support has been notified about the posted complaint.
 
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