Vodafone — Recharge of sim no. [protected]

Dear Sir/Mam,
There is a recharge problem with the SIM mentioned above.In June I got it recharged with a pack of Rs.175 which was valid upto 28 days.But there was some problem and it did not work.Then I contacted Vodafonestore, Bathinda(Punjab).I was told that no recharge had been done.There was some problem with the USB stick also.The store people fixed the problem with it.On their advice I got the recharge done again.This time it was done for Rs.349 which was valid upto 56 days.Still the SIM did not work.Then I shifted to Hisar(Hisar) (on July 8) and the SIM started working.However on July 28, I received the message the pack had expired.I contacted the Bathinda store also but could not get any help.Then I got the recharge done for Rs.175.The SIM started working again.I sent an e-mail complaint to vodafone rajasthan.I was told that no recharge of Rs.349 has been done.Kindly find a solution to this problem.
MAMTA SHARMA
MOB.-[protected]