[Resolved] Vodafone — reg postpaid to prepaid

disaster_mgmt

from Panipat, Haryana

Oct 15, 2019

Address: Chandigarh, Punjab

Am very old customer and want to change my existing no from post paid to pre paid and i submitted required fee and documents regarding my [protected] on 7/10/19 till date it has not been changed and started charges on my existing plan. I was given 72 hrs for this. Please direct vodaphone for early action.
Regards

Surinder kumar
Mob [protected]

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Nov 19, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2019

Vodafone India Customer Care's response Dear Customer,

As per our record, we've informed you that the request was raised for the migration towards the mentioned number and the same has been completed successfully.

Regards,
Hitesh