Vodafone Tamilnadu — Refund-complaint

Address: Chennai, Tamil Nadu

I am Noorullah from chennai. On[protected], Vodafone deducted my money for Ghaana gaaza pack. but i did not activate any plan. So, i called to vodafone care . Ms. Malathi attended my call and she assured for my refund complaint. She said, " Your request is registered and your money will refund within 4 hours". but still am not getting my money. Then yesterday i called to vodafone care. Mr. venusamy attended my call. He replied the same, but i did not get my refund till now. I have cheated many time by vodafone similarly. They are not responding to my complaint. I am mentally stressed. Please kindly take action as soon as possible.