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Vodafone India Complaints & Reviews

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Updated: Nov 26, 2025
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Vodafone India reviews & complaints page 56

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A
Afzalh144
Sep 24, 2021
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Address: Jaitpur

I have a valid recharge and 298 massages also however still I didn't able to send messages. Why?
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    Parulranka
    Sep 23, 2021
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    Almost every month Vodafone is deducting some amount from my balance for games - i am just getting message like -

    Hello!
    Thank you for choosing to access Bigwin Battlefield Games,
    You have been charged Rs. 49
    Your balance is Rs. 482.62
    And
    Hello!
    Thank you for choosing to access Telsync Games,
    You have been charged Rs. 10
    Your balance is Rs. 472.62

    I have not authorised this, I have never heard of this game and I have not downloaded or played any games.
    I want my money refunded...
    Vodafone India customer support has been notified about the posted complaint.
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      D
      deepak.nnl97
      from NARNAUL, Haryana
      Sep 22, 2021
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      I ported my jio number to vodafone and i came into roaming. Now when i call 59059 it says please dial 59059 for tele verification. I have tried customer care multiple times but they don't provide any solution. They only says please visit to nearest Vodafone store.

      I neither able to find any vodafone store near to my home where i can get any help.
      Vodafone India customer support has been notified about the posted complaint.
      Sep 30, 2021
      Updated by deepak.nnl97
      8 days gone yet no update on my complaint.
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        S
        Sharad Karpe
        from Nashik Road, Maharashtra
        Sep 22, 2021
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        Was using plan of rs. 799.The signals was not there in my area.So i wanted to Port my number into Airtel.So I called 198 to separate all three numbers on, 17th September 2021.I need not wanted the other two numbers, so I told the person that please close the other number, he told me, Sir please don't close it do it into prepaid, so I told yes.So visited the nearest Vi Store at Datta Mandir, Nashik Road, Nashik.

        The executive Swapnil Jadhav, told me that the service are down please come on 21th September 2021, so I visited the vi Store on 21 September 2021 he told me that you have to pay the bill of
        rs. 250.I asked him for what reason, he told me that your billing date is 9th, you have to pay the bill from 9thSeptember 2021 To 21 September 2021.I have cleared all the outstanding amount till 17th September 2021, and I have port my primary number to Airtel, so you can also do it into prepaid.He told me that you have to pay the bill then only it can be prepaid.

        It is your problem we that your server around from 3 days, and I am not going to pay the Bill.
        Vodafone India customer support has been notified about the posted complaint.
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          S
          shail Bhatt
          Sep 22, 2021
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          I am getting multiple messages for purchasing the gaming service but I have not buy anything actively.

          Vodafone is keep on deducting the money from my balance.

          On 22nd April, 2021
          Hello!
          Thank you for choosing to access VIDEO,
          You have been charged Rs. 15
          Your balance is Rs. 39.65

          On 26th April, 2021
          Hello!
          Thank you for choosing to access Value Pack,
          You have been charged Rs. 35
          Your balance is Rs. 4.65

          On 20th May, 2021
          Hello!
          Thank you for choosing to access Tambola,
          You have been charged Rs. 49
          Your balance is Rs. 21.02

          On 6th September, 2021
          Hello!
          Thank you for choosing to access Bcafe Portal,
          You have been charged Rs. 15
          Your balance is Rs. 76.79

          On 20th September, 2021
          Hello!
          Thank you for choosing to access Contakt Gaming Service,
          You have been charged Rs. 25
          Your balance is Rs. 36.79

          Attached photo of the sms.
          +1 photos
          Vodafone India customer support has been notified about the posted complaint.
          Vodaphone is deducting the money from my account and I didn't even logged in for the game and the game name is Contakt gaming and this is the 4th time it's happening please do something about it.

          Wrongly charged for the gaming - Comment #3898003 - Image #0
          I got many messages charged for gaming services but I never registered any service.
          Hello!
          Thank you for choosing to access Contakt Gaming Service,
          You have been charged Rs. 25
          Your balance is Rs. 7.39

          Hello!
          Thank you for choosing to access Bcafe Portal,
          You have been charged Rs. 15
          Your balance is Rs. 33.43
          This is 2nd time I am getting this message that thankyou for taking our services contakt gaming services it's charges are 25.00 your current balance is 46.67 something.. please hepl!

          Wrongly charged for the gaming - Comment #3965470 - Image #0
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            G
            Gooner
            Sep 21, 2021
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            Address: AOYIMTI,Dimapur,Nagaland

            Vodafone service has become the worst ever service provider, can't make calls, can't browse the internet..what can I do with this idle and useless sim card now??Should I pack it and dispatch it to the concerned office??
            Vodafone India customer support has been notified about the posted complaint.
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              M
              manjeets29
              from Palwal, Haryana
              Sep 21, 2021
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              Almost every month Vodafone is deducting some amount from my balance for games - i am just getting message like -
              ''Hello!
              Thank you for choosing to access Bigwin Battlefield Games,
              You have been charged Rs. 49
              Your balance is Rs. 16.48''

              I have not authorised this, I have never heard of this game and I have not downloaded or played any games.
              Vodafone India customer support has been notified about the posted complaint.
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                K
                Kapil Mane Deshmukh
                Sep 20, 2021
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                Since morning 20.09.2021 I am not able to DO outgoing calls and even to customer care to register complaint. Also network switch from 4G to G when call is made or received . Not able to use data services during call
                Mobile No is [protected]
                Vodafone India customer support has been notified about the posted complaint.
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                  C
                  CA Tanu Agarwal
                  Sep 20, 2021
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                  Sir/ Madam,

                  I am a vodafone user. A balance deduction of Rs. 49 was made about a week ago, I dont remember the exact date. I could not understand the reason for this unnecessary balance deduction as I did not subscribe to any chargeable services. Therefore, I request you to refund my money as it is unwarranted. I have already tried contacting 198 but was unable to speak to any customer care executive. Please refund the charges deducted as soon as possible.
                  Vodafone India customer support has been notified about the posted complaint.
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                    D
                    Dr. Prabhuti Sharma
                    Sep 19, 2021
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                    I haven't activated any games portal in my phone.. I had recharged my number few days back and it had more than rs. 100 as balance and now the balance is rs.4. Your customer care is the worst service i have come across.. Im never able to contact your executive for any of my complaints.. If this goes on, i'll need to port my sim.. Deactivate the games portal as soon as possible.
                    Vodafone India customer support has been notified about the posted complaint.
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                      G
                      Gsparikh9
                      Sep 18, 2021
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                      Handset inbuilt games unauthorized money deducted 25 rs. Pls refund and deactivate / black list unauthorized activation of future value added services.
                      Vodafone India customer support has been notified about the posted complaint.
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                        S
                        Samiksha0225
                        Sep 18, 2021
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                        Vodafone has debited my balance thrice in a day without my consent. It says I have choosed to access the below mentioned games, but I have not done anything as such. I have not authorised any such transactions.

                        Vodafone is CHEATING their customers by debiting the Balance without any consent of their customers.

                        I have received the below messages

                        Hello!
                        Thankyou for choosing to access Bigwingames,
                        You have been charged Rs. 49
                        Your balance is Rs. 131.23

                        Hello!
                        Thankyou for choosing to access Bigwingames,
                        You have been charged Rs. 15
                        Your balance is Rs. 116.23

                        Hello!
                        Thankyou for choosing to access Bigwingames,
                        You have been charged Rs. 49
                        Your balance is Rs. 67.23
                        Vodafone India customer support has been notified about the posted complaint.
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                          K
                          KRUPESH ANADKAT
                          Sep 18, 2021
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                          22 INR has been deducted stating: "Hello! Thank you for choosing to access Games World, You have been charged Rs. 22 Your balance is Rs. ----"
                          Vodafone India customer support has been notified about the posted complaint.
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                            R
                            RachitKatiyar
                            from KANPUR, Uttar Pradesh
                            Sep 18, 2021
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                            Hello vodafone india,
                            This is a complaint regarding balance deduction from my vodafone number. I recharge my number with Rs.79 every 28 days but due to some Unusual service charges and game charges it keeps on charging me until I have 6-7 rupees left.
                            I really don't know the reason for these deductions.
                            It's been over an year I've been facing this issue and it really annoys me.
                            My number doesn't have any VAS activated since it was registered still these deductions are happening.
                            I request you to look into this matter and resolve this issue.
                            Thankyou for your time
                            +3 photos
                            Vodafone India customer support has been notified about the posted complaint.
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                              J
                              Jayveersinhzala
                              from Rajkot, Gujarat
                              Sep 18, 2021
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                              Address: Rajkot

                              Vas Callertune was activated without my permission why? Give my recharge back
                              Vodafone India customer support has been notified about the posted complaint.
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                                B
                                bunny04
                                from Mumbai, Maharashtra
                                Sep 17, 2021
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                                Address: Mumbai

                                I tried doing recharge for my mobile from indiatabpayu but the amount is debited from my account but the recharge is not done please refund my money or recharge my son card of rain 129
                                Vodafone India customer support has been notified about the posted complaint.
                                Please see

                                Recharge of 129rs - Comment #3894945 - Image #0
                                Please do not recharge now please refund as I have recharged my sim card
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                                  D
                                  from Chandigarh, Punjab
                                  Sep 17, 2021
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                                  Address: Chandigarh

                                  My car is in auto zone joshi Mercedes showroom since one month
                                  Because they are unprofessional and cheater
                                  Try to sort out my problem
                                  Davinder singh
                                  +3 photos
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    S
                                    Sivasundar70
                                    from Coimbatore, Tamil Nadu
                                    Sep 16, 2021
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                                    I have been charged some amount every month for some games I don't know about.
                                    The message reads,
                                    Hello!
                                    Thank you for choosing to access Bigwin Battlefield Games,
                                    You have been charged Rs. 49
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      S
                                      shueab2010
                                      from Mumbai, Maharashtra
                                      Sep 16, 2021
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                                      Address: SAngli

                                      Need all call details from jan2021 to aug 2021 for my vodafone number.
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        Suraj015
                                        from Belda, West Bengal
                                        Sep 16, 2021
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                                        Address: Belda, Paschim Medinipur, West Bengal

                                        I bought a new postpaid sim and paid for 3 months and I used only 1 month but after one month my sim got discontinued and the store employee is not refunding my Money for remainig 2 months and giving many excuses.
                                        Vodafone India customer support has been notified about the posted complaint.
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