[Resolved] Voonik Tech — Bad quality product

monnyyy

from Anand, Gujarat

Mar 14, 2017

Address: Anand, Gujarat, 388120

Website: voonik.com

I have to return my product it is of very bad quality and want my pay back..
Order no.R[protected]-1

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Apr 16, 2017

Complaint marked as Resolved

Mar 14, 2017

Updated by monnyyy Plzz take the product and return my pay..

Verified Support

Mar 16, 2017

Voonik Tech Customer Care's response Hi Mony,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that you have returned the product and refund was processed in your Voonik credits on Mar 15th. If you wish to get the refund in bank account, please follow the procedure to transfer credits in bank:
Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit
Refund will be initiated within 24 hours and refund will reflect within 3-5 working days.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik