[Resolved] Voonik Tech — Do bhai KM - 1900 pink

Rubi baliyan

from Colonelganj, Uttar Pradesh

Apr 1, 2017

Address: New Delhi, Delhi, 251001

Website: Voonik .com

I buy sandal from Voonik but it didn't suited on me, so I ask for return request they ask me for return by bank transfer or voonik credit . I said bank transfer and then gave them all necessary details. But when I submit the details, it said " return request isn't intitiated " please help me !!! I am worrying about this !!! Please help me to get my money back !!!

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May 4, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2017

Voonik Tech Customer Care's response Dear Rubi,

We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

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Comments

Parth Farande

from Amritsar, Punjab

Apr 3, 2017

Dear sir i ordered a saree from voonik but the colour did not match as it was shown in the picture i returned the order and refund as voonik credits now how to transfer it to bank

Voonik Tech Customer Care's response, Apr 6, 2017

Verified Support

Hi Parth,

We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away.
We had processed the refund in your Voonik credits. If you wish to get the refund in bank account, please follow the procedure to transfer credits in bank:

Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit
Refund will be initiated within 24 hours and refund will reflect within 3-5 working days.
If in case you face any issue, then kindly write an e-mail to help@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

Sheejathulasi

from Nagercoil, Tamil Nadu

Apr 6, 2017

Voonik had provided bad cloth material
It does not have any quality
While I have ordered first quality they have
Given the worse one so please take the material...i don't need it

Voonik Tech Customer Care's response, Apr 6, 2017

Verified Support

Hi Sheeja,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik