[Resolved] Voonik Tech — I want to return the product,because it is different my order.

Bidyotma Singh

Nov 14, 2016

Address: Surat, Gujarat, 323336671164 R46288

Website: voonik online shopping

I was ordered a product from voonik online shopping .order no.R[protected]-1.Its quality is below standard and the product is also not same as it was ordered.it is totaly different.product was active designer printed white saree with beautiful pink and black border.i want to rrturn it.

Thankyou

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Dec 17, 2016

Complaint marked as Resolved

Nov 14, 2016

Updated by Bidyotma Singh Different product has been sent

Verified Support

Nov 16, 2016

Voonik Tech Customer Care's response Dear Bidyotma,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Request for the Return of your product has been raised.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours .
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days.
For any further assistance, please write to us at [protected]@voonik.com.

Regards,
Team Voonik