[Resolved]  Vovinet — Regular Issues with Connection

Address: Mumbai City, Maharashtra

I have been a vovinet prepaid customer since the last 5 months. There has been not a single month which has passed by without any issues. The speed has been a regular problem along with non-availability of internet on minimum 3-4 days of every month. Every time I call customer service, they have their regular excuse that their cables have a problem and they are looking into it. If they give a time for fixing the issue, they never keep their word. Also, if they don't provide service why they charge for it, while if we don't pay on time there is a late fee and charge also. I am sick of it.