Vysaly Detectors — goods not delivered

Address: 16-2-275/K/70/A2, Shankeshwar Bazar, Saidabad, Opp. Asian Shiva Ganga Theatre, Dilssukhnagar, Hyderabad, Telangana State., Hyderabad, Andhra Pradesh, 500059

Website: vysalydetectors.com

I am from zimbabwe and i have paid for a 3d water detector from vysaly detectors pvt ltd hyderabad on 18 december 2019 but up to now i haven’t received it. I only received promises that, we have send but this company don’t want to give me the proof that they have send. If i contacted them after few day they will say we are sending.

I have communication with this company via toodi prashanth kumar and proof of payment