Walk In Star — Order online car fridge payment made but Walk and Star has not delivered

Website: walkinstar.com

I have made payment of 899.99 on 1st aug 2020
payment ID[protected] transaction id [protected]
This payment was made through PAYUMONEY ( confirmation received that payment is received and transferred ) by using American Express card, but unfortunately Walk in Star has not sent any mail nor SMS confirming the order .
I have been writing to them repeatedly on the 2 email on website - [protected]@walkinstar.com and [protected]@gmail.com but since 1st aug i have sent atleasy 5-6 mail no one is revering, their in no telephone number on website .
I did tweet about this issue PUYUINDIA reverted back and confirmed that payment is transfered but they can not help me more them that

I need help me either get refund, as i am not sure now what kind of sub standard product they will supply to me
Waiting to know how can you help me in this situation
my details are
Vimmi Watts
[protected]
[protected]@gmail.com / [protected]@amida9.com
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    Walk In Star
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