Weblink Softwares Pvt. Ltd. — Non-receipt of online Ordered laptop or Refund of Rs. 27,030/-

Address: Nagpur, Maharashtra

I had ordered a laptop of Rs. 27, 030/- from http://www.weblink.org.in by depositing cash in their SBI A/c no. [protected] in favor of “Silversoft” at Ramdashpeth, Nagpur in cash on 7th August, 2015. They confirmed receipt on same day from Weblink Softwares Pvt. Ltd. ([protected]@gmail.com). On 8th August, 2015 they sent an email confirming that my order no. 152 has been shipped and I will receive it in 2 to 7 days. They never answered phones. I sent 2 emails asking for Tracking number of courier company, but they didn’t respond. On 14th August, 2015 they sent an email saying that I will receive my order at any condition on 17th August, 2015. On 17th August, 2015 they sent an email saying that they will refund my money in 3 to 5 days after processing. It is clear that they never shipped the item. Now they are selling their products not on http://www.weblink.org.in but on http://www.Weblink57.in . I want to complain that: 1. What processing they need to do to refund my money in 3 to 5 days? 2. When their site is showing that 50 pieces of this item (Dell Inspiron 5000 5558 Core i5 - (8 GB DDR3/1 TB HDD/Windows 8.1/2 GB Graphics)) is available, why have they not shipped the item? The link is: http://weblink57.in/dell-inspiron[protected]core-i5-8-gb-ddr3-1-tb-hdd-windows-8...⇄ 3. Clearly they don’t sell the item, but cheat innocent people. I request you to pursue the matter so that I could be able to receive my money in my a/c, the details of which I have already provided to them. Documentary proofs for this complaint is attached. The concerned person is: Mr. Manoj Kumar Kaithwas Telephone nos. are : +91 [protected], +91 [protected], +91 [protected], +[protected] Their Address is : Weblink Softwares Pvt. Ltd., Shop No. 107, 108, 109, Orange City Towers, Opp. Patrakar Bhavan, Dhantoli, Nagpur – 440012, Maharashtra, India. Email: [protected]@gmail.com, [protected]@weblink.org.in Sites: http://www.weblink.org.in, http://www.Weblink57.in