Submit a Complaint
Other
WeChat

WeChat — can't access my account to retrieve my money

Address: 4500001
Website: Wechat

I moved to china, opened up a wechat account and a bank account which was locked to my phone. I then moved provinces and used a new sim card but my wechat money was still linked to my new sim card, so i carried on using it.

So i have a new sim card and wechat and can not open my old wechat and get my money out of they account due to re-setting my cellphone and losing the password.

I contacted the number but someone else is now using that cell number.

I can not access and retrieve my money. I am in desperate need of help please.
Was this information helpful?
No (0)
Yes (0)
 
2 Comments

Related WeChat reviews

[Resolved]WeChat - someone misuse my picture to create a fake wechat account.[Resolved]WeChat - online status1[Resolved]WeChat - not successful redeem and lost balance3[Resolved]WeChat - werewards1[Resolved]WeChat - wechat balance
View all 111 WeChat Reviews

Comments

Account Id Is : rin_darkAngel
Please help me to remove this account because they used my picture. Please take immediate action. Hope you will solve this. . Thank you. Please make sure that account is removed from wechat .

Reply
My acc has been blocked n asking for frnds verification bt drs no frnd of mine for verification
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    WeChat
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    111
    Pending
    0
    Resolved
    23
    View all 111 WeChat reviews & complaints
    View all WeChat contact information