Western Union — no rules

Address: Belgaum, Karnataka

I send the money from saudi to india but there is a branch in belgaum karnataka this is the contact number [protected] these people's are don't know how to deal with the customer. My mother is in hospital but they are not ready to release the fund. Tell me what to do. All the details given but they are introducing new rules which is not in your company. Please advice me what to do