I’ve been sending money through western union, to my son since he left home, for quite sometime now and I haven’t had any issues until now. I sent my money on 8/27/2021 in the amount of $1000, my son didn’t go and pick the money up That day, but once he went to pick up his money, there was a hold placed on his money, so he called me and asked me to call and find out what’s wrong, because he said that the people at the western place said that, the sender has to call and that they couldn’t give him any information, I called western union and spoke with a female representative, and she said that they placed a hold on it, to protect the sender and that I have to answer some security questions. I agree to answer the questions. The representative started asking personal questions, like, what’s the purpose for me sending this money? Then she asked, Is the person I’m sending the money to, is he my biological son. I’ve never heard of western union asking questions like that before and I was very angry, that she felt comfortable asking me Personel questions about who I’m send my money to. I believe that this was a violation of my rights to send money. I know that as long as, I follow the guidelines, that are put in place by western union, requiring my son to show his Government issued ID and me showing my government issued ID, their should’ve been a problem. I plan on filing a lawsuit against western union for Infringing on my rights to privacy. Was this information helpful? |
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