Whaaky.com — For refund my full including return charges

Address: Ajmer, Rajasthan

I am Ashawini Kumar Sharma, ordered a Woodland Shoes Limited offer on
20th July, 2014 (Order No. is - S[protected]. I have received the packets
on 28th July, 2014. Ehen I opened it, I feel that it is not up to the
mark. So please refund my payments against the order. My Mob. No. is
[protected].
In continuation of below mail I am also attaching the courier charges receipt (Rs. 352/-) for your needful please. The total refund amount Rs. 1400/-

as per tralling mail they are saying that the retun pkt. not received by them at 6:11 PM but as per proof It was reached.

Support Whaaky <[protected]@whaaky.com> 6:11 PM (21 hours ago)to me Dear
Customer,
We
would be definitely happy to assist you. As per our records, this is to inform you that we have not received your product. Once we receive the same, we will be immediately replace/refund the same. Kindly bear with us till then.
For further queries, kindly revert to [protected]@whaaky.com

Thanks
& Regards,
Your
friends from Whaaky