[Resolved] Whaaky.com / Way2Online Retail — power bank mi

sreenivasarao maddali

from Rajahmundry, Andhra Pradesh

Mar 28, 2018

Address: 534002

Website: Whaaky.com

I ordered mi 20000mah on 7th of march from whaaky. The order delivery was on time and i received it on 13th of march. What's disappointing was the product in the delivery box. It didn't have any company name on it and the product appeared damaged. Scratches on the top, usb cable points misplaced and such. I complained to them immediately after i saw this product, asking them how to return the product and sent them pictures later. Their support said that they'd respond but 2 weeks have passed and nothing. Hence this complaint. Please look into this matter as that product is laying in the box ever since. Thanks in advance.

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May 12, 2018

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Mar 27, 2018

Anitaprk1789@gmail.com's response Not received original product

Verified Support

Apr 09, 2018

Whaaky.com / Way2Online Retail Customer Care's response Dear sreenivasarao maddali,
Order no: - WH61174
We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs
Thanks&Regards
Team whaaky

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Comments

Anitaprk1789@gmail.com

from Ajmer, Rajasthan

Apr 4, 2018

Mera order mujhe vaps return Karna h .or plzzz ap costumer ko dhokha Mt Diya kro.mene lagna or choli order kiya tha but mujhe Saree or sute bheja gya is liye me me mere pese vaps chahti hu

Whaaky.com / Way2Online Retail Customer Care's response, Apr 9, 2018

Verified Support

Dear Anitaprk
We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at support@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs
Thanks&Regards
Team whaaky

Sk Seeni

from Hyderabad, Telangana

Apr 4, 2018

Send me order status fast

Whaaky.com / Way2Online Retail Customer Care's response, Apr 9, 2018

Verified Support

Dear Seeni,
We are here to assist you better. Please provide us your order number or registered Email id so that we can assist you with the concern.
Thanks, Regards