[Resolved]  Whaaky.com — Won't give me reason for delay

Address: Vadodara, Gujarat

Product: Poloride Aviateors and Get NY CAP

I have purchased the product but due to not proper product as per order I returned it and it was received by Whaaky on 18th july and as per confirmation on 19th they received the bank details to which the amount has to be credited.

On August 4th i received a confirmation mail after so many calls for the refund as per below mentioned:
Transaction Ref id / Cheque No: 182097(It will be credited in 5-7 working days)
Refunded on :[protected]

But rechecking from my bank i came to known that it is still not credited and i am not getting the reason for the delay and don't know how to contact higher authority as the number mentioned in the website is [protected] which is always busy and get a message that our executive are busy with other clients.

Get me reply ASAP on [protected]@gmail.com