[Resolved]  Wonderchef Home Appliances — Products not received

Address: Coimbatore

I have made two orders in wonderchef online. Wdcn381281 and wdcn 381298 on 24 th july..for some reason I didnot get my courier delivery. Very poor courier service. They returned the products to the seller. I contacted the courier they said they returned the products to the seller . Half of the amount I paid and I redeemed some reward points also... I called and complained the customer care service and also sent mail to care @ wonderchef. I've called almost daily the whole month and sent Morethan 25mails .till today I didnot get any reply from your side. What will happen to my money. If you refund what will happen to my reward points which I've redeemed...I am totally frustrated about your customer care. If you seen call history you can know...I facing a very difficult time since I forced my family to order.everybody is questioning me..pls do help.if you refund refund my reward credits also. Hope atleast this mail will find solution.1
Was this information helpful?
No (0)
Yes (0)
Sep 27, 2022
Complaint marked as Resolved 
Wonderchef Home Appliances customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2022
Wonderchef Home Appliances Customer Care's response
Hi! Apologies for the experience. Rest assured, we have highlighted this to our team to look into it on priority and you will be contacted soon. Appreciate your patience & support.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Wonderchef Home Appliances
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    412
    Pending
    38
    Resolved
    119
    Wonderchef Home Appliances Phone
    +91 22 6111 9888
    +91 22 3215 1148
    +91 22 3219 1488
    Wonderchef Home Appliances Address
    Supreme House, 7th Floor, Plot No. 94-C, Powai, Mumbai, Maharashtra, India - 400076
    View all Wonderchef Home Appliances contact information