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Woodland Complaints & Reviews

www.woodlandworldwide.com

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Updated: Mar 17, 2025

Complaints 1883

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397

Unresolved

1486

So far, so good. Woodland is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Woodland will keep up the work and continue to help more customers with their concerns even better 🤝

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Woodland reviews & complaints(1883)

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Address: vishnu tower 1601, keshavpada , mulund west, Mumbi

My Order ID[protected]-0851504

I am reaching out regarding a quality issue with my Woodland Charcoal Black Shoes, which I purchased in November 2024. To my disappointment, within just a few months of normal usage, the shoes have shown significant wear and tear—the front section has torn, and the laces have also broken.

As a long-standing customer who values Woodland’s reputation for premium quality and...

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Address: Khurja

I have purchased woodland shoes online (order no-OR[protected], within 7 days o[censored]sage the pasting and sole is damaged due to inferior quality.

i have sent email but replacement of shoes but no reply received.

please replace shoes immediately with good quality shoes

Mobile No [protected]...

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Dear Sir,

I am writing to inform you that I received a pair of DNAVY shoe for men size 41. The order # is Order Id: OR-3513253 which was placed on Jan 5th 2025 and received after 8 days.

Unfortunately, the shoes do not fit me well. Therefore, I kindly request you to arrange for the return of these shoes and process an early refund of Rs.2697.00, which was paid via gpay.

Despite multiple email...

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I contacted your customer support and, after staying on hold for 40 minutes, was informed that refunds take 20–25 days to process. However, the email I received states a processing time of 10–15 days. Additionally, this does not account for the time it takes for the returned product to reach your store. In the best-case scenario, with 7 days for the return and 20 days for processing, the refund would take nearly a month.
Are you...

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Address: Jaipur

I purchased a jacket from world Trade Park Jaipur dated 11/01/25 but piece is defected. I belong to Hisar and need to change the piece...

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Address: 427,Rosemary Villa,Classic Garden,Bilichi,Mathampalayam,Coimbatore-19

I purchased these shoes online three years ago, and they’ve only been worn a few times. They still look nearly new, but now the soles are cracking like dry mud....

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Address: Gaur city mall Noida

I have purchased woodland shoes on dated 17.08.2024 article number is GB4640022 Mrp. 7995 rs., i am facing issue in right side shoes. i have returned back to showroom they have taken 15 days for fix the issue but problem is still.
Now, i want to exchange or return the shoes kindly help..

Thanks
RMN. [protected]...

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I am writing to bring to your attention an issue I encountered with a recent purchase. I bought a pair of Woodland olive green sandals (size 44) from TATA CLIQ on July 29th and received them on August 1st. When I used the sandals for the first time on August 10th, they broke within two hours o[censored]se. The materials used in the sandals appear to be of very poor quality, which is unexpected from a brand like Woodland....

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I want to return my shoes but the woodland company is not addressing my calls or emails...

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I want to return Order No : OR-3414692
I have mailed estore and care @woodlandworldwide.com
Haven't got any response yet. I have been calling support guys for help but haven't got any response yet.

Woodland customer support has been notified about the posted complaint.

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I am writing to express my dissatisfaction with the service I have received from Woodland Shoes regarding the repair of my shoes. The repair slip number for my case is H.O 09.I submitted my shoes for a simple Velcro repair over a month ago, with the assurance that the repair would be completed within 15-20 days. However, despite the passage of over a month, my shoes have not been repaired, and there has been no communication from your end...

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Address: R.K.B. PATH

The sole of my woodland shoes have broken and detach from the shoes. Otherwise the condition of the shoes are in very good condition. I want to resole the shoes. When I approached the woodland dealers in Guwahati, they said that they cannot help me in this regard. I request you to help me to resole the woodland shoes as soon as possible.

Woodland customer support has been notified about the posted complaint.

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We have ordered Woodland shoes from website. There was not any delivery link or tracking id. That's why we cancelled order. But yet it was delivered without any instructions. Now we are trying to return it. But nobody answering our call or email. And on website, order status is still "order cancelled"...

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Website: www.woodlandworldwide.com

I have ordered a shoe through woodland official website. its been around 7 days since i ordered the shoe. The order status is order confirmed there is no update afterwards. my order number is OR-3196815. I need the product by this 19/04/2024 or if i cancel the order i need the refund even before that. As per many peoples concern they are not even refunding after days....

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Address: F-244; First floor, Vikaspuri

We bought shoe on 11th March. Till date 5th April they are not returning money. Inspite of the fact that they received return on 28th March' 24....

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Address: No 575, Near Post Office, D B Road, R S Puram Coimbatore Coimbatore District Tamil Nadu India 641002

Hi,

I've purchased a shoe from woodland, and after one user it got torn, I'm having warranty for the product and reached them via mail, they dragged it for 1 month after that they told me to currier the product to their address, no brand will ask the customer to currier their damaged product, so again I ask them to arrange a pickup partner so that I can easily track my product, but they are not replying even. it's been a month already that I raised a complain regarding it. Kindly do the needful for me.

regards,
Madhan.A

Woodland customer support has been notified about the posted complaint.

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I ordered a wallet online from the website of Woodland yesterday and made payment as well. But today when I checked, the order history is showing zero orders. Please help me find my order...

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Address: Kolkata

I have purchased online a Shoe (Size 42) which does not fit my foot and wish to exchange (Size 43).

I have purchased it online because of physical constraints and would like Return/Exchange online.

But no support rendered by your Customer care.

My order No. is OR-3191505.

Can you please either exchange it with bigger size (Size 43) or return and refund.
Regards...

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Address: Q-4/87 mangol puri, Katran market

Website: Woodland

Ordered shoes on 8th march and i got order confirmation mail but when i am checking order status nothing is there and also not any information regarding shoes delivery....

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Customer care not taking appropriate action to process my return request. I order a woodland shoe online in woodlandworldwide.com on Feb 3rd 2024 but after multiple follow-ups, i received my order on 23rd of Feb 2024 which is a delayed delivery. The product which i received is defective and I raised an email request to return the product on 23rd Feb 2024. From then I'm following up with them almost every single day through email and the return...

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