| Address: Gurgaon, Haryana, 160017 | | Website: www.bookmyoffer.com |
I ordered for branded shoes on bookmyoffer.Com on 20.07.2016. The order number was [protected].
I received a pair of shoes on 25.07.16. The said shoes were in a plastic envelope only (Without box). I paid an amount of rs. 849 to receive that packet.
When i opened that plastic packet, i came to know that the company has sent me non-branded shoes. A sticker of nike has been pasted on these shoes.In addition to this, shoes are not fit to me.
I tried to return the same by lodging a return request. But, status of my order is showing "fulfilment in progress" as on today also.
I called upon number -[protected] (Customer care number) many times but no call was connected to customer care executive.
I submitted an email describing entire matter therein and i received revert from the company too.
But despite all the action above, neither wrong shoes sent to me have been picked up and nor my amount of rs. 849 has been refunded to me. Was this information helpful? | 
I am facing the same problem, forum doesn't seem like helping us, even after forum forwarded your complaint to vendor. I complained here its been nearly 1week, no reply from Bookmyoffer.com. I applied for refund they say we don't have refund option.
Kindly file case in consumer court.
Pakka fraud company.