| Address: 600045 | | Website: www.bookmyoffer.com |
Hi,
I have ordered a nike shoe from www.bookmyoffer.com an online shopping website but instead of nike i got a fake product with wear and tear. as per the website return policy i have raised a ticket to return the shoe on 17th of july ie., same date of delivery, they are refusing to refund the amount more over not even giving proper reason to reject refund.
Order detail are mentioned below:
Order date - 10.07.2016
Order confirmation number: [protected]
I asked them many times to refund money by showing image of product which i received and product they mentioned in description image.
After several mails final they respond me after 3 days, they never answered my calls. calls will be automatically terminate after few min of ivrs voice.
I told them am going to file a complaint in consumer court, now for that particular product they changed whole description details and erased the nike logo from shoe.
Www.bookmyoffer.com is doing online fraud by showing good brand's product images with the brand name but when you order one from that you will receive fake product from there online shopping site.
Kindly take necessary action and help me to get my money back.
Was this information helpful? | 
It's been more than a week since I complaint here, kindly check my complaint and suggest me how to proceed further with this! Yet no response for vendor for my complaint. I would like to know the reason for not refunding my money, from Above image you can see how much product is defected and how it differs from original product.
I like to know the valid reason for not refunding.