Xcel-Online Surveys — About point

Address: 560094

I take a daily survey on Xcel-online survey for which I get points and I get those points converted free charge code to do the recharge on my mobile. I last converted 300 points on 28 April 2017 and was informed that the code will b sent to me within 30 days but it is no almost 60 days I have no idea why I have not received the code yet.
I have been following up with Xcel-online survey on their website and have sent several email with the request to solve my issue, but have not heard anything yet.
Below give is the website address :https://community.xcel-onlinesurveys.com.

Kindly help me to get my points and also I should be compensated for the inconvenience which I have gone through because of these people irresponsible behaviour.
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Onlin-excel surveys site is a big cheating portal, where they get the surveys done and pay nothing. I have been answering the surveys for the last 8 months and have applied for redeeming the points worth Rs. 900/- in total in various break ups and they have not sent me the gift card coupons till now. They are pending from 2nd July till now. I have emailed them many times regarding this, for which there is no reply. But still I receiving the emails more than 3 - 4 per day where it says " Dear Valued Panelist... There is a surveyvwaiting for you... " They don't pay for the work but want the surveys to be answered. My reason behind writing here is to make many aware... THAT IT IS A WASTE OF YOUR VALUABLE TIME TO ANSWER THE SURVEYS IN THIS PORTAL. I AM ADDIND A IMAGE FOR PROOF AS WELL.
XOS's reply, Feb 4, 2021
Hi Dr. Sahi,

Can you raise a ticket on the portal and we will resolve if the issue is still pending.

Regards,
Team XOS
community.xcel-onlinesurveys.com- This survey portal is a BIG CHEAT AND SCAM. DON'T WASTE YOUR VALUABLE TIME by answering the surveys in this site.

The below given details are of my requests for point exchange from 2nd July till 6th October, about which I have raised complaint in their portal many times till now, for which I have not received any reply and no coupons as well.

Date Point Exchange Program Points Exchanged Status
06/10/2017 Bookmyshow 100 Indian Rupees 100 Applying
21/09/2017 Amazon 100 Indian Rupees 100 Shipping/Exchange process is completed
Your request has been received and it will take 4-6 weeks to send the vouchers from the end of the month in which you have submitted your request
18/09/2017 Amazon 100 Indian Rupees 100 Shipping/Exchange process is completed
Your request has been received and it will take 4-6 weeks to send the vouchers from the end of the month in which you have submitted your request
04/09/2017 Amazon 100 Indian Rupees 100 Shipping/Exchange process is completed
Your request has been received and it will take 4-6 weeks to send the vouchers from the end of the month in which you have submitted your request
28/07/2017 Amazon 200 Indian Rupees 200 Shipping/Exchange process is completed
Your request has been received and it will take 4-6 weeks to send the vouchers from the end of the month in which you have submitted your request
02/07/2017 Amazon 300 Indian Rupees 300 Shipping/Exchange process is completed
Your request has been received and it will take 4-6 weeks to send the vouchers from the end of the month in which you have submitted your request
Xcel-online Surveys - This suvey portal is a scam and a big cheat. Thay don't pay your promised reward but only get the work done related to conducting of the surveys...
DONT WASTE YOUR TIME BY ANSWERING THE SURVEYS IN THIS PORTAL...
I take a daily survey on Xcel-online survey for which I get points
I am adding a image for proof and also share my mail copy which i received today from Xcel Team.

Regards,

Pramod Naithani
[protected]

Prämød Naïthanï's reply, Apr 27, 2018
I take a daily survey on Xcel-online survey for which I get points <Further i redeem 100 survey point on 11-03-2018< my Merchant name is Paytm, but today i received mail from Xcel team in which my Merchant Changed into Freecharge which is not acceptable.
I attend almost every survey and when i redeem my point i have to wait for every redemption for 2 month, in spite of this its very embarrassing to wait again for point exchange its really very pathetic.

Do Needful please>
I am adding a image for proof and also share my mail copy which i received today from Xcel Team.

Regards,

Pramod Naithani
9910632285
XOS's reply, Feb 4, 2021
Hi Pramod,

Long await but anyhow - merchant stopped giving vouchers so had no option then. Checking if your issue was resolved?

Team XOS
I take a daily survey on Xcel-online survey for which I get points
I am adding a image for proof and also share my mail copy which i received today from Xcel Team.

Regards,

Pramod Naithani
[protected]

Prämød Naïthanï's reply, Apr 27, 2018
I take a daily survey on Xcel-online survey for which I get points <Further i redeem 100 survey point on 11-03-2018< my Merchant name is Paytm, but today i received mail from Xcel team in which my Merchant Changed into Freecharge which is not acceptable.
I attend almost every survey and when i redeem my point i have to wait for every redemption for 2 month, in spite of this its very embarrassing to wait again for point exchange its really very pathetic.

Do Needful please>
I am adding a image for proof and also share my mail copy which i received today from Xcel Team.

Regards,

Pramod Naithani
9910632285
I take a daily survey on Xcel-online survey for which I get points I am adding a image for proof and also share my mail copy which i received today from Xcel Team.

Regards,

Pramod Naithani
[protected]

i redeem 100 survey point on[protected]< my Merchant name is Paytm, but today i received mail from Xcel team in which my Merchant Changed into Freecharge which is not acceptable.
I attend almost every survey and when i redeem my point i have to wait for every redemption for 2 month, in spite of this its very embarrassing to wait again for point exchange its really very pathetic.

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