XpressBees Logistics Complaints & Reviews

Hi team,

Greetings.
My shipment was supposed to deliver on nov-14-2018 but they did not and said that consignee refused to accept, it was a prepaid order.
On raising multiple complaints, they keep saying that we will deliver your order on priority but not delivered.

Shipment #[protected].

Can you please help me with this.

Thanks,
Rupali govil

There was a shipment no.[protected] from paytm in name of surender singh i. E. My name. The status was shown delivered 0n 16/11/2018 by mr. Narbeer singh (Mob. No.-[protected]) while actually i didn't get any delivery. I repeatedly called him telling about wrong delivery. But he continuously prevaricated me by saying that delivery would be done in 1-2 hours. I trust him and didn't report to paytm. He take advantage of paytm policy of reporting within 3 days. Then either he didn't pick up my phone or ignore my request. The signature of receiver clearly shows malafide intention in it because ever first letter is not recognizable. Moreover name of receiver is not disclosed. This clearly shows treacherous intentions. I have repeatedly attract attention in this issue on customer care no [protected]. I was assured of taking action against the culprit within 24 hrs from 18/11/2018 till today. But result didn't comes out. The apathy to issue actually put me in a severe mental trauma as my dignity is deeply dented. I officially lodge complaint no. 10252081 on there customer care helpline no. But still no result.

Please not that i have ordered 2 items from firstcry.com on 16.11.2018, and the estimated date of delivery was 22.11.2018.

The order details are as follows :
Shipment awb number:[protected]
Estimated delivery date:[protected]

My city is cochin and from tracking it was known that the items have reached cochin 22.11.2018 and that it has reached tripunithura (Where i live) on 24.11.2018. But somehow i have not received the items as on date 27.11.2018.

Hope to get the delivery soon, or i may have to give formal complaint to
https://consumerhelpline.gov.in/ or
http://www.indiaconsumerforum.org/tag/courier-complaints/.

I do not have any intention to take the matter forward but if i am not receiving a call or any update, i will be forced to do so.

Arun kumar m
[protected]

Hey there,

My awb is [protected] on thursday i got a message that the order was to be delivered but i didn't receive the delivery. The expressbee website says that the order has been delivered and received by me but i was there the whole time and i didn't receive it.

Can you tell me how can you deliver the package without asking whether it is the same person. Morevover, i didn't receive any call from your agent asking whether i am at home or anything related to the delivery. I would wish for a solution and nothing else.

Thanks

Dear team

My order i'd awb [protected].. This order 15nov shipment and delivery date is 23nov but right now not deliver my order.. I called your call support 24nov and 26nov but not rezolation my problem (Not happy) call supported not helping me you solve this
So please fast deliver this order.

Regards
Vinod shirsath
[protected]/
[protected]

Your delhivery boy misbehaving with me.. And very bad service with the work
Delhivery boy contact no.[protected]
This boy doesn't work according to company policy and services which provided by xpressbees company
I dont like this type services and never recommend online shopping with xpressbees.. I feel very poor service with this courier and never repeated again...

[protected] shipment num

Courier person kumar pittala is very rude and challenged that he will not come to deliver courier.

Fake updates in courier track saying that im not avilable.

Chandrashekar pittala courier person again updated fake report and i called plenty of times for my courier and he denied to deliver.

I hate xpressbees couriers and its not the first time.

Dear sir/ madam,

I have placed an order for muscleblaze whey protein through healthkart via order number hkm[protected] for rs. 4, 799/- and the same was shipped to me on 13th november under awb number[protected] via xpressbees courier company.

The product reached chennai branch on 17th november and till now the same has not been delivered to me. When i contacted xpressbees customer care, they provided me the contact number of mr. Mandal ([protected]), who is taking care of chennai region. I have been calling mr. Mandal since 17th november and he has been giving reasons for not delivering the product like "no manpower, heavy rain (Even though it was not raining), will be delivered tomorrow for sure". Mr. Mandal is not even bothered to get in touch with me if there is any delay and ultimately i have to call him on a daily basis to get these updates.

The courier company have been updating on their registry that i have requested for a future delivery. On 22nd i was promised by mr. Mandal that the product will be delivered for sure by 3pm but so far the same has not been delivered and when i try to reach mr. Mandal on phone, he is not answering the call and disconnecting it.

The issue was highlighted to healthkart customer care on 21st november and got update that the issue will be resolved in 24-48 hrs.

I would like to bring this issue to the concerned authorities and would like to ensure that this is not repeated for any other customers. Also i would like the courier company to be held responsible for the delay caused.

Thanks

Anand r

Do somthing or i will viral this!

Xpress bees couriers!

Waited for my courier week!
They everyday send msgs dat today we will come plz b home plz available!
4 days dey disturbed my schedule!
Now today at thursday november 22 date noon i was in meeting so fone was silent this guy called me twice only delivery boy frm xpress bees courier and as i was in meeting so forgot to see fone for 2 hrs only! I saw a msg frm courier boy apne fone nai uthaya ab apko parcel shop jaake le lena padega! Wattt???

4 days se ye log bhijwa nai rahe the complain kia roz mene ki plz send d courier now aisa bol raha hai wo courier boy (Bharat rathod [protected]) wid a msg not. Even picking my calls!
Then i tried wid another num dat time usne uthaya aur address dia! Huh wat d hell!!!

Hi
I had ordered from club factory. My order shows delivered on 15 nov, 18 at 10 am. But i have not received the parcel. Can you please check to whom was the order delivered. I am even trying to call you guys but the tracking no shows incorrect. Kindly check if it was delivered or not.

Tracking no. [protected]
Order no. S[protected]

Regard,
Divya
[protected]

I got text yesterday saying order is out for delivery but it didn't come. I waited whole day for delivery boy's call but he didn't contact me. And to my surprise today i saw xpressbees showing me that order is delivered where i haven't received it yet. I was eagerly waiting for my parcel. It is already late and i thought yesterday finally i will get it but that ofcourse didn't happen. Please do something and get me my parcel

Hi my name is merlin anthony.
Want to complaint about xpressbees logistics every day they are sending me messages about my order but i havent received my order yet. And when ever i contact the customer care the agents are disconnecting my calls Every time agents put me on hold and disconnects my call nobody taking any action they send mr text that the house or office was closed but am at home all day...poor and hopeless courier servies...i want the order to be deliverd asap otherwise will cancel the order

A guy picked up parcel on friday 16th. The same guy visited on saturday 17th for the same parcel which was given to him a day ago. I told him that it was the only parcel. I booked it from a site shiprocket.

Asof now iam unable to track it with awb number. And i can not speak to customer care because after entering awb it says no shipment record found and IVR call gets disconnected.

AWB No[protected]

Pune to patna.
(He took the parcel and manifest)

Kindly investigate.

Thnk you

I order one Duke sweatshirt from paytm mall
Coming from xpressbees courior company
At the delivery time couriorboy not contact with me

And he applyied a reason customer is not available at delivery time he retrun my order
without my permission...

My shipment Id-[protected]

Please take some action
For quick delivery attempted

I order one Duke sweatshirt from paytm mall
Coming from xpressbees courior company
At the delivery time couriorboy not contact with me

Sir, i will got xpressbees through that item complaint please help me sir, how to return this product. i am sushant kumar and mobile number is [protected] buying Pack of 4 New Fashion Slim Fit Stylish Zipper Shirts
own your site Onlinefashiondeal.Com
And
Order ID - OID483828
Order Date - Nov 11, 2018 6:59:16 PM
Total Amount - ₹ 1, 099.0
Total Quantity - 1
Order receive Date - 18/11/2018
Your product is different because shirts is simple and size is different. Mainly problem your order dealers are not received my call and complaint numbers are given package is OnlineShop [protected] but they couldn't response i
So, how can replace this product.
Please reply me.
Yet i told you your workers not responsible so i will decided National consumers complaint and that complaint has successfully docket number: 1013251
Sir please i request to you return and refund my money.

I had ordered 3 shirts from xpress bees. But unfortunatly i got differnt colour 3 tshirts. Please help me to refund or help me to get my actual product (Shirts). I saw shirts from face book and i was selecting that after that i got a watsapp number. And they were sending me different types of shirt's collections, one of them i liked and gave order. But now this is not what i expected. Please help me.

Sir,

Vide awb no.[protected]
I received a wrong item from xpressbees.

I ordered for a laptop and got a scarpped damaged power bank and full payment was done.

Very clear that this was intentional.

I informed to the police and filed the case.

I request you to investigate the matter and do the needful that might help me.

Thanks
Abhirup bhaduri

[protected]@yahoo.com
[protected]

I had placed two orders from two different sites, and unfortunately both used xpressbees as their courier service. Both my orders apparently reached my area on 15 november, 2018. Delivery has apparently been attempted but the orders never reach me.
One order, supposed to be delivered by mr. Prashant patil (No. - [protected]) on 16th was not delivered because he wasn't allowed inside guarded defence premises on account of not having any identification card from the company. The delivery hasn't been made since, although i was told it will be made the following day.
The other order said that it was out for delivery, however it never reached me and the order status changed to customer refused.
This problem better be fixed soon. I'm tired of these fraudulents.

I have been in words with paytm mall for the refund amount but they are not refunding me because they are asking for return slip of the product but this company didn't provide me any return slipand is not replying to my mails. Without return slip paytm is not refunding me. The return happened on 25-oct-2018. Please help me as nobody is looking into the case.

My document was supposed to be delivered yesterday but didnot receive it. Now after 4 days they might resend it as said by customer service..
Ridiculous service as they dont share the delivery person contact details neither they contact to check the address when there is a query... Pathetic customer care..
It takes ages to connect to customer care and once connected they dont have any proper information to give to customer...