XpressBees Logistics Complaints & Reviews

I placed an order on fbb which has to be delivered by xpressbees.
I am unable to track it. I don't know whether it will be delivered or not.
I need this product as soon as possible. I contacted customer care but no one answered the call and it gets disconnected automatically.
Whenever i tried to contact the customer care the ivr forward me to enter the tracking number or registered mobile number and when i enter the details it tells me that i had entered the wrong number what i should do.
They had not replied to my emails.
Shipping date: 20th mar 2020
Courier: xpressbees
Tracking id:[protected]
Registered no: [protected]
Delivery address
Sushant tripathi, tripathi house aman enclave sultanpur majri
Near prakash guest house barrier no 6 bahadrabad,
Prakash guest house,
Haridwar - 249402.

Delivered two white t shirts instead

Hi teams,

I have ordered the below products from first cry site and these are baby products which comes under essentials goods.

These are lying in your hub since 18th april 2020 and the delivery date is 22nd april 2020. Can you please look into these below awb no and request you to deliver them asap.

[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

And to first cry guys, if this is the case - there is a delay and unable to deliver to particular locations, can you please stop the online ordering to the respective pincodes? Its a waste of your time and our time.

Thanks,
Srinivas

Shipment enquiry - awb no:[protected]
Inbox
X
[protected]@xpressbees.com

12:17 pm (1 hour ago)

To me
Dear customer

Greetings from xpressbees.

Tracking/awb number:[protected]

Thank you for reach out to us.

Please note we have temporarily suspended all our delivery operations. This is in support of the lock down imposed by the government of india to fight the war against covid19.

We will resume operations as soon as the restrictions on ecommerce movement are lifted.

We regret the inconvenience caused and request you to stay at home to reduce the spread.

Wishing you and your family good health.

Please contact us on the coordinates below for any clarifications at all. We thank you for your patience and hope we were of help to you.

Customer service helpline:[protected]
Time (Mon to fri): 9:00am - 8:00pm
(Sat & sun): 10:00am - 6:00pm

Note: you can also track your shipment on our website: www.xpressbees.com.

With regards
Saheb bansode
Customer service team
Xpressbees logistics pvt. Ltd.

I ordered in snap deal. My order was not delivered yet. But the status was delivered. They gave that parcel to some other person. I asked him (Name mentioned in receiver's name). He didn't receive any kind of parcel. Where is my order. I need proper reply from xpressbees courier. Kindly help me with this.

Shipment id :[protected]
Delivered date mentioned : 21.03.2020

Last one month product holded because of lock down.. now government announced relaxation for courior service.. still my product not delivered..

My order fake product

Ordered coat pant and received rain coat.plz return this product as soons as possible...

Myself sophiya from chidambaram, tamilnadu. I have ordered a designer kurtis combo for 1249rs in facebook. But i received a saree of worst quality. Pls register a complaint to get my refund. The merchant contact mobile number is[protected] blocked for incoming calls. Kindly do the needful.
Tracking id awb: [protected]. Please let me know through my email: venus. [protected]@gmail.com

Worst service ever, am following up since 2 weeks, still my parcel has not come. The mobile number which is mentioned on parcel is [protected] which is dead sim is not working. So, kindly for deliver my parcel calling on my mobile number # [protected] which i have changed.
Courier name : xpressbees courier
Mytracking number :[protected]
K

Home address # 13-669, new huda colony, pahadishareef road,
Near hotel high way - 500005

I replaced a product containing boat earphones and xpressbees is the logistics that should deliver the product but it has been 1 month i didn't recieve the product and there is no reply from the company. The company discloses the case by telling that the tracking of the shipping vehicle is lost. Either i need the product or i need compensation from the company. My shipping reference no is[protected]

I sell products online through reselling application. A customer from jammu ordered a product from me and it is shipped to xpressbees but when it reaches jammu hub a delivery agent call my customer and said the quality of the product is not good. So, don't accept the courier.
First of all it is of good quality and how he know that the product is of bad quality it means he had opened the package. Who the hell he is to say this. And he also mention in tracking details that customer has refused to accept the order.
Delivery agent name:- vijay kumar
Agent mobile number:- [protected]

I have ordered a canon 5d mark4 camera form instagram page @gadgetgallery how have been send the product from them on

Order date[protected], shipping date :[protected], shop8859679.
I don't have any idea about company so pleases with this problem.

Even through i'm having all payment details with transaction id too.

Yours faith fully
Shubham kate

I want to complaint against poor service of expressbee courier company. The delivery boy called me on 14/3/2020 for order delivery but i admit i was unavailable at that time. But since then nobody even tried to deliver the order and putting on false remarks in tracking status. Nobody called me on[protected] and they have put the remarks that cash not available and on[protected] again nobody call me fo delivery and the remarks they have put is customer not available. Too much inconvenience and poor service.
Kindly sort out my issue and deliver my order till tomorrow or else cancel it.
Also the delivery boy is very rude no sense at all that how to talk to a customer.
I have attached the whole order status and underlined false remarks as well.

The person is not willing to deliver the goods to our address as according to our company norms the goods to be recieved in front of our security by the courier service person.
The person instead adviced us to collect the goods from the express bees office.
Please help us and deliver the goods at out address courier tracking no.[protected]
Thank you

I have ordered a pack of two saree which has been delivered to me on Tue 17, 2020 costing 1200.but when I opened my pack I got that there was only one saree and it cost seems to be less than rs100. Its colour
Is totally different from which I have ordered iny order and this is order is totally
Different from that I have delivered.it is not a kind of good service to the costomer.

Hi i purchased some products from firstcry.com and they have sent oreders through xpressbee logistics. Awb number[protected]
[protected]
The above orders were not delivered and returned to the seller without contacting me. And one more product awb number[protected] is not delivered but updated as delivered. I contacted them so many times but i didn't get my orders. Please take an action on them.

Paint ka Belt 32 aya h mere to 34 number ka belt ayega

Dear sir/madam
My name is-badal kumar

Address - at amarpur (Near cinema hall) po amarpur ps mednichowki dist lakhisarai state bihar pincode-811106
Contact no.[protected], [protected]

Order id[protected]

My problem is that today is my delivery date of shipment but i told delivery boy that i want my order next day (Because i was not available on the address) 12/03/2020 but he refused to deliver next day.

So, please help me regarding this
This will i'm very glad to you.
Thanks
Expressbees
With best warm regards,
Yours sincerely,
Badal kumar

I ordered one shirt for my frnd. It was to be delivered byXpress bees. Via awb:[protected] the delivery person has not delivered the product and did fraud signature. They have shared a fake pod... Which is not having signature of consignee.. getting no response from the customer care. extremely disappointed.. need delivery of my product, they have Thieves in the form of delivery boys.

The service providers are looters. I wanted to cancel my product from myntra but just bcoz it was shipped i was foretold by customer care executive to refuse it at doorstep. I did the same. But later in the evening i received a message from expessbees and myntra tht my product was delivered. It was a prepaid order. The courier boy has stolen it and now his phone is switch off. The shoes were worth 14000 rs.