XpressBees Logistics Complaints & Reviews

Querier person has called me @1.00 pm today. I am unable to lift that phone at that time as i am in meeting. I have called him by 1.30 pm after saw the missed call, he told that you have not lifted my phone hence please come to our office and collect your order material. Repeatedly he is asking why did not you lift my phone even though i am telling him that i am in meeting.
My order no.. Awb:[protected]

Dear alok, we have shipped a replacement unit to your registered address via xpressbees tracking number[protected].

Check ticket status via https://support.boat-lifestyle.com/ticket/915116

You can track the status of your package via https://www.xpressbees.com/track-shipment.aspx?tracking_id=[protected]

Our new customer service number is 91-[protected]

I have ordered orange colour dress set on 17th january 2020 via facebook market but the bloody vendor had sent bedsheet. I didn't even this will happening with me.
My friend had suggested me to raise a complaint against that bloody vendor on customer care services. Please teach that bloody vendor how to do business with customers.

Kindly help me to get my amount back.

Regards,
Your valuable customer

Hi,
I have received wrong item on 23/1/2020, i had ordered for adhesive green colour kangivarm designer saree, picture attached.
Order no #19234
Name - susheela m
Ph - [protected]
I am trying to contact but till now no response from your side.

I don't need replacement, i would like to return the item, kindly refund my amount as soon as possible

The concerned courier person always mentions that the customer was out of station which was not try and there was no attempt of any deliver, the customer care has stopped taking calls and there is no way to reach this company. My package is stuck for about a week now and there is no certainty that it will ever reach. Advise to take corrective measures.

I am a seller and i couriered the order of my customer from a reselling app.
The tracking id of my product was [protected].
My customer wants this on or before 25th of january otherwise it's going to be canceled.
It's bit urgent.
I will request you to look into this matter so that my customer gets the product within 25th of january.
You can call me at [protected]

I did not receive any product. But i got a message showing that the product was delivered. I contacted customer care earlier. They said they will investigate about the issue and i will get a callback shortly. But there is no callback from them. Now i am unable to contact customer care. The item is worth rs.1500. I even called the delivery person but he said he did not get any such product.

I ordered my product from roboelements rs 124.50 the date of delivery was 18 but still but far away no sign of messages or calls, tracking details today 20/01/2020 the site showed at 6:21pm out for delivery and at 6:41pm it is delivered how it is possible when i am at home phone is on no calls nothing how it is being delivered how? The only thing is gov. Should close these scam company like xpressbees because they don't have strict rules for there delivery man. I have already paid for this order. What i should do now either i have lost it or it will not returned to me please don't trust on these sites else you order cash on delivery don't pay for it as i have paid. And listen xpressbees my product should be delivered to me anyhow i don't know how you will deliver it but it should be really deliver to me else i will complain on more websites that how you are making fool to people thank

Sir, i had asked delivery boy to postpone my order once and from that day, they are providing the information that customer refused to accept and it's is totally wrong.
Delivery boy is saying to come at office to collect my order, so please provide your intension on it. Order id[protected]
As it contains medicine so it also much more necessary for me to get it on time, so i request kindly help in delivering order as soon as possible.

There is no delivery attempt made with regards to my shein package with shipment id: [ order no. Xha101404] and the tracking is updated incorrectly as product delivered, wherein the product is not delivered, i hav already logged mulitple sr for the same.
I want my package at any cost and i don't want it to return back to the seller. Please help me in getting this issue resolved at the earliest possible.

Bhai mene kuch or mangvaya tha or kuch or aya tha please return ker lo please😫🙏🙏mene kuch or mangvaya tha or pta kuch or agya mein polyester vali jacket mangvai thi or kuch or agyi please return ker lo please sir please return ker lo na yr ye to galat baat he bhai mene kuch or mangvaya tha or kuch or agya please help me please return ker lo na please

Hey there,

I filed a return in ajio and xpressbees guy was to pick it up. There's a person came for it without having any details of the products. So, i asked for the receipt. He didn't have it. He called another guy and asked for the product details. So, i refused to give the items.

Return id: rt15954257
Contact number of the boy: [protected]

You can find the attached images to see that...

Tracking id: [protected].
I purchased a product in amazon on 27th december and their delivery partner was xpressbees. They were supposed to deliver it on 6th jan 2020 (Monday) but then it was then postponed to 10th jan. They gave a tracking id and i was tracking it, my package was there in delhi for 5days and they didn't deliver it till now even it is prepaid. Please deliver it faster. It is their duty to deliver it to the buyer. Such an irresponsible and worst courier service that i had ever seen.

This is my order id :[protected]
Says estimated time of delivery is 9th of january, but still no sign of my item, they just transit my item from one hub to the other like they’re playing a game of tennis or something pathetic service, no sms or notifications as to when it will be delivered. I need it for a wedding by saturday morning, please make the delivery by today thank you!!

I have ordered a dress for my kids birthday through Ajio trends. I got a message from Ajio with a tracking I'd which seems to be wrong. When I called Ajio there is no proper response from them even they are not able to track where the item is. They asked for two days just to keep me notified. There is no number to contact xpressbee too.very bad experience with Ajio customer care and xpressbee. I will never shop with them

I have ordered a medicine package on Netmeds.com. On 06/01/2020 i got a call for Priyabrata ( xpressBees Delivery Boy) at morning 9:00 AM that your package came to wrong pin code area. I mentioned him that by mistake in order the pincode was given Howrah Salkia - 711109 the correct pin is Howrah Salkia - 711106. I already informed earlier. And also i have ordered 2 more packages but they called and on there way to deliver. This particular person mentioned it's not possible to deiver right now i will send your package with one of my colleague residing in your area while going back at around 600 PM. I said okk. Just after two hours at 12:25 pm i got a message from the xpressbess that - " Priyabrata is waiting at your address to deliver from Netmeds with AWB:[protected].Kindly Come to receive it-TeamXpressBees" . I right there called that person and asked where are you i got a message you are waiting. He replied in a rude way that i told you it will be dilivered by 6:00 pm. Then i asked why such message he again replied that this message means the package is currenty with him and will be delivered soon and started arguing that what does that message means. I mentioned anyway fine please make sure to deliver it by the same you mentioned. Then at 3:00 pm i got call from the same person mentioning we cannot diliver today as your pincode is not correct. I mentioned we already discussed today morning then why again same point. He misbehaved and started blamming in rough way that we cannot deliver whatever you want to complain do complain i dont care at all. Then after half an hour i got message that Medicines cannot be delivered because of "Incorrect Address and customer is not reachable on Cell". I already logged a complain with netmeds ([protected]). In the medicine package it already mentioned as Urgent Medicine as this belongs to a senior citizen and critical medicine.It very surprising to see how they behave with the customers and speak. They don't ever bother with whom they are speaking in such tone.And creating problems for them. I request to take serious action against this person.I just want to lodge complain by normal means if no action taken i will not surprise to take this to the social media and other forums.

Deliver Person : Priyabrata ([protected])

Netmeds suggested i will get the medicines today but dont know when will receive it. It's already afternnon.

Regards,
Sagar Dutta

Dear sir/madam, i have order for causal shoe in yellow colour and dispatch your courier after delivery my home. I have opened my courier but i'm shock, this courier is not my select the causal shoe, you are delivery for grey colour shoe and because i have selected the causal shoe in yellow colour. Kindly replace the product.
Return code :- 282010, 5688
I have selected the causal shoe this picture given as below: -

From :- rahul
Mob. :[protected]

Hey there,

Xpressbees id: [protected]
Attached are the images for the details of the shipment and the sms of the transaction.

Delivery guy brought a machine to take amount from debit card and took inr 595 instead of 319.

He went right away in seconds. I received an sms below in 10 seconds but he already left even to ask.

Sbidrcard x2986 used for rs595.00 on11nov19 at98140076...

This is an update regarding following subject
The below given are the order details
Xpressbees has not delivered the product to me and updated the same that the product is delivered. When contact the delivery boy he didn't reply and updated the fake delivery message. And its not the first time they are doing this for every order

Your firstcry.com order with 1 item (S) of rs.189 will be attempted today by sudhir-[protected].
Xpressbees has delivered your firstcry.com order awb:[protected] on[protected] at 17:49 hrs & received by madhuri. You may contact us on[protected].

Xpressbees has delivered your firstcry.com order awb:[protected] on[protected] at 17:46 hrs & received by madhuri. You may contact us on[protected].


Complaint status
[jan 03, 2020]
Xpressbees logistics customer support has been notified about the posted complaint.

I received a call from xpressbees stating they would try to deliver the item to me by today which didn't happen. If this type of behaviour is there, it need some serious action.

The below given are the order details
Xpressbees has not delivered the product to me and updated the same that the product is delivered. When contact the delivery boy he didn't reply and updated the fake delivery message. And its not the first time they are doing this for every order

Your firstcry.com order with 1 item (S) of rs.189 will be attempted today by sudhir-[protected].
Xpressbees has delivered your firstcry.com order awb:[protected] on[protected] at 17:49 hrs & received by madhuri. You may contact us on[protected].

Xpressbees has delivered your firstcry.com order awb:[protected] on[protected] at 17:46 hrs & received by madhuri. You may contact us on[protected].