Comments
Hi,
This is regarding ORDER ID: [protected].
1st the courier assigned by your company didn't deliver my shipment on time rather they updated false status on their website as "Office/Residence closed: couldn't deliver".
2nd I had cancelled the order on 2nd August 2016.
Now they delivered the mobile on 4th August to some other person without my knowledge.
This is ridiculous.
No one called me before delivering it to me.
I have to put this case in Facebook & Twitter stating the kind of service provided by you people.
Now that I have the phone with me, I would like to return it to you people.
Just active the link so that I can return it.
Don't assign Expressbees as your preferred delivery partner.
This is regarding ORDER ID: [protected].
1st the courier assigned by your company didn't deliver my shipment on time rather they updated false status on their website as "Office/Residence closed: couldn't deliver".
2nd I had cancelled the order on 2nd August 2016.
Now they delivered the mobile on 4th August to some other person without my knowledge.
This is ridiculous.
No one called me before delivering it to me.
I have to put this case in Facebook & Twitter stating the kind of service provided by you people.
Now that I have the phone with me, I would like to return it to you people.
Just active the link so that I can return it.
Don't assign Expressbees as your preferred delivery partner.
Dear BIBHUDATTA SAHOO,
Thanks for sharing the requisite details. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal
Thanks for sharing the requisite details. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal
I have ordered the product in Brandfactory, Xpressbees is supposed to deliver the product.
I received the message as order has been delivered but I did not received it.
I received the message as order has been delivered but I did not received it.
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+91 20 4911 6100
3rd and 4th Floor, Rajashree Business Park, Plot No 114, Survey No 338, Tadiwala Road, Nr. Sohrab Hall, Pune City, India - 411001
Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.
Regards,
Team Snapdeal