[Resolved]  Y-Axis Overseas Careers — AAACY1603QSD001 Invoice No:[protected]/JB/G/5845 YRN:[protected] Date 19/01/2017 Consultant Name: Amjad Basha MD- complaint

Address:	500072
Website:	www.y-axis.com

I walked into Y-axis Jubilee Hills on 18.1.2017 to enquire about the process of getting MS studies abroad & prospects for the same. I was explained about the process by Mr. Amjad BAsha MD & Mr. Murthy. These two personnel convinced me about paying the fee of Rs.23000/- & availing the services from Y-axis like
1.Research Report
2. Application process
3.Visa process.

I have never been told about the requirement of the scores before signing up for applying with y-axis. I was never told that the amount is non refundable / refundable before paying the same.

The above staff have very smartly adviced me to pay the fee and was telling that it is whole & sole responsibility of the co. till my Visa is through for canada immigration after showing my scores to them while enquiry process during the course of knowing the procedure.

Later when i paid the amount i suddenly received a call from Y-axis stating that my TOEFL score is less and it cant make it through any of the colleges even i apply and they are giving me a free advice to write the TOEFL again.

I was selected for 3 universities in US last year with the same scores but was rejected a Visa due to financial credibility.

With all the above referred i myself would like to question the below :

1.Why does Y-axis does not have a trained professionals who can explain the candidatures clearly on the process rather always insisting to payoff the fee and get into the grid .

2.Why do Y-axis a so called good consultancy is also playing with the monies of ordinary people like us who are hard earned.

3. How can they say that my TOEFL score is less after paying the amount. Why is there no mechanism to check it before the fee payment. Don't you think its a clear cheating on your part

I need clarity on the above points as to when my amount will be returned back .

I bring to your kind notice that the above money was taken from me without any clarity on my scores. Ideally a big co. like y-axis should have respectfully disclosed before hand that my scores were less and need better scores to apply for MS studies abroad. This is very clear unfair practise on the part of the co.

I need my money back and would like to go to any board /authority in india to get the claim settled in this matter. Its better you return the money to me as soon as possible and take a suitable action on the employees who have trapped me into this.

Regards