[Resolved]  Y-Axis Overseas Careers — cheated on immigration to canada process

Address: Mumbai City, Maharashtra, 400074
Website: www.y,-axis.com

I was in talks with y-axis on migration to canada. They made me go through they assessment process and informed that i stand a chance to migrate to canada. I will be 45 years old this april, however they told me that canada accepts application for individuals up to the age of 47 years. I accordingly made payments totally to rs. 87, 222 through my credit card in 4 installments. I submitted all required documents they asked for and was assigned a person mr. Kiran kumar panda who asked to me send all my education certificates. I had emailed him the same by march 1st week. However, after that i did not hear from him and also did not receive any reply on email. I tried to connect with y-axis office in bkc where i met their sales team there no i did not get any response. They have stopped answering my calls and emails. I feel cheated. Please help me to recover the entire amount.
Was this information helpful?
No (0)
Yes (0)
Apr 21, 2018
Complaint marked as Resolved 
Y-Axis Overseas Careers customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2018
Y-Axis Overseas Careers Customer Care's response
Dear Sunil,

This is an official response from Y-Axis Overseas Careers.

We understand that you were not happy with the services provided.Hence, have raised concerns online.

In regards to the concerns raised, we see that you had a detailed conversation with our Client Relationship Officer and that your concerns are addressed with an amicable solution.

Kindly be assured that at every step of the process the team will update on the proceedings.

At any stage your concerns are important to us and we strive to get it be resolved with a valid solution.

I hope the above solutions provided meets your expectation.

Thanks and Regards,
Client Relationship Officer
Y-Axis Client Relationship Department
 
1 Comment

Comments

Thanks for addressing my concerns. As discussed, Looking forward for productive engagement to resolve the issued faced by me.

Regards
Sunil.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Y-Axis Overseas Careers
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    89%
    Complaints
    244
    Pending
    11
    Resolved
    211
    Y-Axis Overseas Careers Phone
    +91 76 7080 0000 [Head Office]
    +91 40 3058 9615 [Head Office]
    +91 40 3058 9614 [Head Office]
    Y-Axis Overseas Careers Address
    Suite 102, GS Chambers, Nagarjuna Circle, Banjara Hills, Hyderabad, Andhra Pradesh, India - 500082
    View all Y-Axis Overseas Careers contact information