Y. C. M. Open University — non receipt of convocation certificate

Address: Saighar Chs.ltd, Flat no.09, Plot no.02, Gorai, 2, L.T Rd,, Borivali (West), Mumbai 400 091, Mumbai City, Maharashtra, 400091

I have continuously tried calling up the university & have also sent many emails to request the university to sent my convocation certificate but they fail to answer any calls nor reply to any emails sent by me. I am helpless as there is no concrete procedure to acquire by convocation certificate. Below mentioned are my details:
Name: samuel nicholas henry
Course: b. Sc in hospitality studies & catering services (V76)
Prn: [protected]
Year of passing : may 2015
Study centre code: 31223
Contact: [protected]
Email: [protected]@gmail.com
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Y.C.M. Open University customer support has been notified about the posted complaint.
 
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I m passed my m. com in may 2017.. and result come online by july 2017 i cleared my m. com.. but.. i will not get my convocation.. what i do.. 2 yrs complete i will not get my convocation and any information regarding these

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    Y.C.M. Open University Phone
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    +91 25 3223 1714
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    Dnyangangotri, Nashik, Maharashtra, India - 422222
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