Yaantra — unable to track status using request id

Address: Pune, Maharashtra, 411028

Website: www.yaantra.com/repair/trackdevice , www.gadgetwood.com/track_your_repair.aspx

I have submitted my mobile phone to a yaantra employee Dhyaneshwer on 13th Aug 2018 i.i yesterday. I received the receipt which has request id as 160601 and customer id as 1007443.
But I am unable to track the status with this request ID. It shows no record found or not a valid request ID.

Please help.