[Resolved]  Yatra.com — refund of airline ticket

I booked an airline ticket through yatra.com, and later changed the date of travel.

1st booking,
Indigo airlines,
Pnr no iwp24e for travel on 16th jan.

Date change request made on 12th jan for travel on same airline, same route, on 20th jan. New ticket issued with pnr no tkctkg

Yatra partially refunded rs. 8, 025 whereas indigo made a refund of 10, 600, yatra should refund me the balance approx 2600 rupees.
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Mar 11, 2020
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2020
Yatra Online / YatraTrip.in Customer Care's response
Hi,

Greetings from Yatra.com !

We have forwarded the raised issue to our concerned team, they would have the details checked and get back to you, kindly allow us 24- 48 Hrs to share further updates on the raised concern, request your patience in the interim.

Thanks.
Yatra Care !
 
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