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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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80%
Complaints
2578
Pending
347
Resolved
1924
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
All times have to be stated in 2 documents
1. the boarding pass
2. e-ticket, 13 digits
3. issued flight reservation (usually it shall contant refrence to 6 digit number of the air carrier) .
Such documents are absent.
If you do not have the boarding pass, you need to give a good reason with place/time.
The air carrier or the service provider, which had made a mistake in the e-ticket, has 15 days either
- to refund or
- to compensate or
- to issue the other decsion
following the receipt of the correct complaint.
Note, it is usless to request the same subject matter more than 2 times from the same service provider.
All disputes in 15 days following the correct complaint receipt are subject of the examination by Indian court.
The expected expences for legal assitance can be:
-- government fees [200-2500 ruppes ],
- legal fees for assistance of a lawyer or of legal professional [ from 4000 rupees till 15000 depening upon the complicity and length]
I am not associated with the above service provide or with the air carrier, who
Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@