Yatra Online / Yatratrip.in — Money got debited but ticket was not booked

I tried to book flight ticket from Yatra.com on 14th Dec, however due to some technical issue the ticket booking was unsuccessful, and the amount got debited from my sbi bank. I tried chasing Yatra bus booking team many a times but no use. I request this problem to be reached out to Yatra team by consumer complaint means, so that they resolve this out asap. I have attached screenshot of my transaction & confirmation from yatra.
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
 
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Dear Sowmya.

Greetings from Yatra.com!

Thank you for your patience, as checked and found that your amount of INR 8169/- was auto-refunded from our end on 14 Dec 2022 in the same mode of payment, Further, the private sector banks may take 2-3 working days and public sector banks may take 5-7 working days to credit the amount into your account.

Regards
Yatra Care

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