Yatra Online / Yatratrip.in — Money got debited but ticket was not booked
S
sowmya123456789
Dec 14, 2022
Dec 19, 2022
This thread was updated on Dec 19, 2022
I tried to book flight ticket from Yatra.com on 14th Dec, however due to some technical issue the ticket booking was unsuccessful, and the amount got debited from my sbi bank. I tried chasing Yatra bus booking team many a times but no use. I request this problem to be reached out to Yatra team by consumer complaint means, so that they resolve this out asap. I have attached screenshot of my transaction & confirmation from yatra.
+0 photos
Was this information helpful?
No (0)
Yes (0)
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Thank you for your patience, as checked and found that your amount of INR 8169/- was auto-refunded from our end on 14 Dec 2022 in the same mode of payment, Further, the private sector banks may take 2-3 working days and public sector banks may take 5-7 working days to credit the amount into your account.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
Greetings from Yatra.com!
Thank you for your patience, as checked and found that your amount of INR 8169/- was auto-refunded from our end on 14 Dec 2022 in the same mode of payment, Further, the private sector banks may take 2-3 working days and public sector banks may take 5-7 working days to credit the amount into your account.
Regards
Yatra Care