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Yatra Online / YatraTrip.in

[Resolved]  Yatra Online / Yatratrip.in — overcharged ticket

Address:Mumbai City, Maharashtra, 400021
Website:yatra.com

I was charged rs.50549/- (On 11.08.2017) for an international booking which is still priced at rs.43000/- (On 14.08.2017) booking reference number[protected]... I request a refund of the excess amount charged... I mostly do my domestic/international booking fro yatra and i did not expect such kind of cheating from their side... Kindly refund the excess amount charged so as to maintain a good relationship with them again.
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Sep 15, 2017
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2017
Yatra Online / YatraTrip.in Customer Care's response Dear Vikas, Greetings from Yatra.com! Would like to inform you that when you booked the flight that time fares were coming different and today coming different due to fares are dynamic. It's change by the airline only as per the seat of availability. Hence, refund would not be possible on this. For further assistance feel free to write us or call us on our call center no.[protected]. Thank you
Complaint comments 
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Comments

After payment of token amount, people disconnect my 10 and above call.
Reply
Yatra Online / YatraTrip.in Customer Care's response, Aug 16, 2017
Verified Support
Hi Pranav,

Regret the inconvenience you have gone through. Request you to please elaborate your query along with your Yatra booking reference number to enable us to assist you.

Thank you

Yatra Care
Yatra Online / YatraTrip.in Customer Care's response, Aug 18, 2017
Verified Support
Hi Pranav,

Regret the inconvenience you have gone through. Request you to please elaborate your query along with your Yatra booking reference number and register mail ID used for booking to enable us to assist you.

Thank you

Yatra Care
Yatra Online / YatraTrip.in Customer Care's response, Aug 20, 2017
Verified Support
Hi Pranav,

Regret the inconvenience you have gone through. Request you to please elaborate your query along with your Yatra booking reference number and register mail ID used for booking to enable us to assist you.

Thank you

Yatra Care

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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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