Yatra Online / Yatratrip.in — Payment done, but no ticket confirmation

ShoaibJamal

from Hyderabad, Andhra Pradesh

Dec 16, 2023

Address: hyderabad

Dear Sir,

I have paid amount for the tickets but till now i didn't have message or email for the confirmation.

already complained to Yatra but no response, subject YA:41212434' didn't received ticket

[protected]@gmail.com
attached screenshot

pleaae reply as soon as possible

flight details Delhi to hyderabad on 27th Dec Vistara UK-899

thanks
Jamal

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Comments

Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 17, 2023

Verified Support

Hi, Greetings from Yatra.com! We are sorry to hear about the issue you faced while making a payment on our portal, please kindly share the email address used and the amount charged for us to check and take it further. Regards Yatra Care

Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 17, 2023

Verified Support

Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 18, 2023

Verified Support

Dear Shoaib, Greetings from Yatra.com! We regret the inconvenience caused as per the records your amount of INR 12922.00 for your booking was processed on 17th Dec 23. Further, the private sector banks may take 2-3 working days and public sector banks may take 5-7 working days to credit the amount into your account. Regards Yatra Care