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80%
Complaints
2578
Pending
347
Resolved
1924
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
- the receipt, which shows particulars of the transaction;
- any email, which had been received from the service provider - oerator of yatra site.
So no any document confirming deducted from te account, is shown.
The author is advised to address the complaint with exact request
with the reference on the exact transaction for refund either
- to the bank - the card issuer or
- to he service provider - operator of yatra site.
Resaon: no prove of any reservation / service / receipt had receved by bank / by service provider
by bank account user.
The duty of the bank or of service provider is to issue the decision on refund within 15 days follwoing your complaint, if in India.
In 15-21 days, if no refund received, the solution is to start a civil case in a local court only.
You need to save as prove:
- the receipts, which you own from service provider / bank, which prove the deduction from your account;
- any decision / reply which you had received by email to your name, which related to the luck of the services.
The expected expences for legal civil matter can be:
- government fees [ from 200 or from 2000 ruppes ] + own efforts,
- legal fees for assistance of a lawyer or of legal professional [ from !~6000 rupees] + own efforts
The fair court shall award all reasonable losses, moral compensation, paid fees by judgement.
I am not associated with the above air carrier / government.
Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@