Address: Gautam Buddh Nagar, Uttar Pradesh, 201301 | Website: yeeppe.com |
Sir,
I received phone calls of yeppee.com from mob. No.[protected] for selling i phone-6s on discounted price for rs.17125.00. The managed to get the money transferred by me twice through my icici bank debit card vide transaction id no. Vin/moto_tpsl/[protected]/0 and id no. Vin/moto_tpsl/[protected]/0 on[protected]Annexure-1)
The order was confirmed by e-mail on[protected]Annexure-2) without mentioning the name of product and excess payment received. I received a parcel on[protected] containing sony speakers which i never ordered.
I sent an e-mail dated[protected]Annexure-3) to refund the excess amount and to dispatch i phone s6 as informed by one mr. Vineet kumar from mob. No.[protected] that the speakers are complimentary and i will get my product soon.
Having not received the product i sent notice under consumer protection act on the address given on the site which returned with the postal remark of ‘incorrect address’ but the notice sent by e-mail was responded by an e-mail dated[protected] of yeeppe.com (Annexure-4) that my amount will be refunded within 21 days. After the expiry of 21 days i wrote several times thorough e-mails and the last one was sent on[protected]Annexure-5) but unfortunately no refund has been made as yet.
Hence i request you to kindly order an enquiry into the matter and take appropriate action so that such fraudulent activities of the site can be put on leash and my amount of rs.34250.00 is refunded.
With regard
Your sincerely
Syed mohammad ahmad
Retd. Deputy commissioner food
Meeranpura tanda ambedkar nagar
Pin-224190
Mob.[protected]
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