Yepme.com — Refund not received

Hi,

I have placed an order for 6 pair of chappals baring the order no: 3974608 . Due to size issue i have returned back and quality check has been cleared on 02 Nov 2013. From then i am calling every alternate date for refund of 599/- and every time the call center executives say some or other story.

Is there a way to get back my money . I might have already invested 300+ rupees on phone calls .

Regards,
Jill

Email : srini.[protected]@gmail.com
Ph : [protected]

I'hv returned few of the products from my order and wanted to have refund for the same. I sent number of emails to yepme customer care. I also called their customer care numbers for several times, but I didn't get any resolution for my problem. I think they don't want to refund my money. I am waiting for more than a month.

Very worst service, returned my order 5766216 and it's been 20 days and still no refund yet... sent 10 mails & contacted more than 7 times and no use... wanna contact my credit card bank to raise a dispute and claim a chargeback...

i had oredered from yepme.com, my order id is 5971286 but due to size issue i had returned the product to their warehouse and also they recd on 28 march 2014 but they are not refund my payable amount from last one month. and when i call to customer care no. they are not responding . and also when i speak to mr. Gagan das @ [protected]. he is saying they had transfred the amount but i didnt recv any amount
kindly do the needful against them. they are fraud . i am really very disappointed . :(

My order 6726574 was cancelled on 8th may due to Stock unavailability and the refund was initiated. I haven't received my refund till date (23rd may).

My order 6726574 was cancelled on 8th may due to Stock unavailability and the refund was initiated. I have not received my refund till date (23rd may)

Order No - 6122118

I had ordered sports shoes and sandals from Yepme and I received the products on 3rd April 2014.

I wished to have the replacement for 3 products (1 sports shoes + 1 green sandals + 1 black sandals) because there were not of the size I ordered and not befitting my feet.
I called at the customer care number on 7th of April 2014 and I was asked to wait for a few days just in case the products of the right size become available in stock.
As instructed by the Yepme customer care executive I waited for 4 days but the products were still out of stock hence I called the customer care again and on the suggestion of the Yepme customer care executive I placed the order for replacement with new items. (I also sent a mail on 11th April 2014 giving details of the replacement order)

I couriered the above mentioned (originally received/size problem)products on 16th April 2014. And the same were received on 18th April 2014 by Yepme office at Arun Plaza, Delhi. I received mail from Yepme care on 20th April stating that the quality check is done and reimbursement of the courier charges have been done through a coupon code with 150/- rupees.
The amount compensated is also incorrect as I ended up paying more. (The courier charges were 390 rupees from Pune to Delhi by Indofine Express shipment no - zm6235363).

I called the customer care on 25th April and 29th April 2014 to check in the status of my replacement order. And both times I was told that the products would be dispatched in 24 hours and I shall receive the same within 3-4 working days.

On 1st May 2014 I received a call from Yepme customer care executive and was informed that the products cannot be delivered due to technical difficulties and I shall receive a refund instead. I was informed that due to some technical issue the replacement order cannot be sent, hence I may request for a refund.

I mailed the requisite details on 4th May 2014 to facilitate refund process but its been 3 weeks since the mail and yet I haven't received the refund. I called the Yepme customer care several times but I was told that the complaint is being escalated and I shall receive the amount, but nothing has progressed on the issue.

Dear Sir/Madam

Actually the matter is this I ordered loafer shoes order no is 7991402 in the name of RUPA SHARMA dtd.11.07.14 and due to out of stock the order has been rejected and I also got mail that my refund will come in next 10 working days and as per telephonic discussion with YEPME call center executives YEPME refunded my amount in my account on dtd .25.07.14 seven days has been passed but still I haven't received my amount in my icici account. Before three days for cross checking my bank account detail I have send my ICICI Bank account detail on [protected]@yepme.com but still no action has been taken by YEPME.

so please kindly look into the matter on urgent basis ..and refund the amount of Rs.772/-

Refund of pink control freak tee amounting to inr 154 still not received.placed order on 10th.cancelled on 11th. Today is 21st. Placed order through [protected]@yahoo.in. See to it please. Order was paid through paytm wallet. Mayur [protected]

Placed order on 10th sept 2014 with paytm wallet of inr 154 of pink control freak tee size xl for men. Canceled it on 11th sept 2014. today is 21st sept 2014. Refund still not received in my paytm wallet. Order placed through [protected]@yahoo.in and [protected].disapointed very much.mayur [protected]

I placed an order 10365275 which was automatically rejected due to reasons unknown. I placed the order on 4th of August. I haven't received the refund amount even after 3 weeks. I called their customer care 4-5 times and every time I receive a reply that they have escalated the issue and I will have to wait for 3-4 days. When I try speaking to a senior to get a valid reason as to why the escalation has not yet been worked upon, they place me on hold and mention that they have heavy traffic due to which the senior is not able to get on call. They mention that I would receive a callback which never happens. This is so frustrating. I am a regular customer of Yepme. But this is the first time I have placed for refund (which was actually done by them for no reasons). Pathetic and disappointing service. Do they take the refund amount and distribute it as salary among the employees? The next time I think of placing order at Yepme, I regain the refund amount which is yet not received and I just close the browser. Refund my money ASAP. Worst refund service. YEPME hope you understand the level of frustration reached for a customer to take out his/her valuable time and write down such a long post. Negative ratings.

Respected Sir/Madam,

I am Sudipto Biswas, a customer of www.yepme.com. I had a refund of INR 1049 which was to be send on 01/10/2014 (order cancellation number= 1013988) which has not been reflected in my account till date. I talked to their executive @ [protected] several times and whenever I talk to them they tell that "due to server problem your payment has not been released from payment gateway, and the payment will be sent in two to three days ". They also provide me a reference number in connection to this issue (116171).

I have already spent more than 100 Rupees to call here but my problem yet not solved.

In this circumstances I have just lost all hope to get back my money and that is why I have decided to lodge a complaint against www.yepme.com

Therefore this is my request to the authority to do need full against www.yepme.com so that I get back my money ASAP. Your's Faithfully, Sudipto Biswas.
[protected]

I returned my order no 10921360 on 24/12/2014
I cant received the amount of Rs 1073
Only received courier charge
Customer care have no response

Not received the refund for the cancelled order number 13653992.

Regards,
Sakthi

My order no. is 12919764. The product was ordered way back on 06/04/15. The transaction was ordered made through net banking. The transaction has been captured by payu and also confirmed the same to Yepme, but still there is delay in refund. I must say this is a very unprofessional company.
When ever I call Yepme they give me the same answer, that they have escalated the issue and will refund me soon.

I had ordered one shoe worth Rs. 449/- on 10th june. I cancelled the order within one hour and requested for refund. My order ID is 13979526. I still have not received my refund. I had sent so many mails which they did not bother to reply. Their helpline people are worthless. They just provide false promises and false dates for refund. Talking to them is a mental torture as nobody has the proper answer. Not sure they really refund to customers or not..

i don't want tee shirt

because of size my phone number is [protected] and my email is [protected]@gmail.com.i forgot my id please check

I got a order# 10013153 ​while booking and now got a message with order# 10022814

I got a order# 10013153 while booking and now got a message with order# 10022814, please let me know the customer care number or dail me on [protected]

casual shoes(35750)YPM.

I want to return casual shoe(35750). It is defective shoes.