[Resolved]  Yepme Shopping — Bad quality and pathetic customer care

Address: Mumbai City, Maharashtra

I had send back products worth Rs. 823 via dtdc courier # M01227425 costing me another 150 Rs. I lodged a complaint # 158999 on 8th jan wrt to pathetic product quality and as sent back the product to Yep me Delhi address. Once the product was delivered, have been following up with the Yep me . At first, they confirmed that the courier has been received and the refund would be processed in a week. However, on the follow-up call, the representative says they didn't receive the courier. I called back the courier company and they even sent me their DRS copy stating that the courier was indeed delivered. On the contrary, speaking to the supervisor from DTDC, got to know that the yep me guys play hard and do not receive couriers often asking them to come later to deliver. Also, when they do take the delivery Yep me guys just put them all in a sack and throw it away in the warehouse without even taking a note of which courier is coming in. To top all this they have got an even pathetic customer care who keep making you narrate your facts again and again without providing any solution. Never ever shop with Yep me...