[Resolved]  Yepme — Wrong Product

Address: Jamnagar, Gujarat

I have ordered 3 pair of shoes on Yepme.com. However on receipt of the same I found out that one pair of shoes is not the same as i have seen, ordered and purchased. so i complained about the mistake. The company does not have any policy to take back the delivery of the wrong product which they send to customers. So I followed their policy of replacement and have send the product through courier which charged me Rs.160 although there was no mistake by my part. Now I have received the product again and they have send me the same product which i have returned to them. I feel like cheated by them. Kindly Help
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
 
1 Comment

Comments

Dear Customer,

We sincerely apologize for the inconvenience caused to you.

We would request you to kindly share your order/complaint number so that we can check and resolve this issue on priority basis.

Assuring you of best services always!

Regards,
Yepme Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yepme.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    2312
    Pending
    90
    Resolved
    1197
    Yepme.com Phone
    +91 11 6637 2424 (Customer Care)
    +91 124 6637 2424 (Customer Care)
    Yepme.com Address
    Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
    View all Yepme.com contact information