Yes Bank — ATM Withdrawal Failure Complaint

Address: Ghaziabad, Uttar Pradesh

Dear Sir/Madam, I withdrew amount of Rs. 600 from Corporation Bank ATM at SM World Mall, Shalimar Garden Ext. II, Ghaziabad on 3rd May 2015. I got the message 'Transaction is failed.' But the amount is deducted from my account. Please help me to get back the amount. Thanking you. The transaction detail is attached herewith. Account Statement Page : 1 ABHISHEK KUMAR KARNA Account No. : [protected] Specified Period : (01/04/2015 - 19/05/2015) Opening Balance : 176.34 Closing Balance : 76.34 Txn Date Value Date Narration Chq./Ref. Withdrawal Deposit Running Balance Number 09/04/2015 09:57:26 09/04/2015 NEFT-SAA[protected]IBUSER-ABHISHEK 15, 000.00 15176.34 09/04/2015 14:19:15 09/04/2015 Funds Trf /IMPS/RRN:[protected]/XXXXXXXXXXX1646 personal 12, 000.00 3176.34 24/04/2015 18:43:17 24/04/2015 ATD:[protected]:COBE046314:+CORP SHALIMAR [protected] 2, 500.00 676.34 03/05/2015 17:09:54 03/05/2015 ATD:[protected]:COBE046314:+CORP SHALIMAR [protected] 600.00 76.34 08/05/2015 11:38:18 08/05/2015 NEFT-SAA[protected]IBUSER-ABHISHEK 2, 000.00 2076.34 09/05/2015 16:42:16 09/05/2015 ATD:[protected]:COBE046314:+CORP SHALIMAR [protected] 2, 000.00 76.34 The items of service charges in your Statement of Accounts are inclusive of Service Tax @ 12% and Education Cess @2% and Higher Secondary education cess @ 1% on Service Tax. The effective rate of tax is 12.36% and is applied on all service charges levied by the bank for Services rendered. Write to us at customer.[protected]@yesbank.in