[Resolved]  Yes Bank — Excess charges leived in saving account no.[protected] in name of Dharamvir chopra saving account

Dear Sir I am Chartered Accountant and I have opened saving account with your Jammu Gandhinagar Branch .Account was opened under special category for non levy of charges.I was shocked to see that Bank has charged me about Rs5000 as bank charges and there id debit balance.I personally visited Branch in Dec 2014and met Branch Manager.He assured me that account has been opened by them in wrong code and they will reverse the interest charges and close my account.I also drop the customer complain in Dec 2014.I also put complain on your website. I am regular enquiring about status of my account but nothing is done till date.Such type of callous approach is not expected from your Bank.Money is not problem but Bank is unnecessarily mentally harrasing me.I therefore request you to close my account and remit my credit balance otherwise I am constrained to move to consumer forum for deficiency in your service. Regards Ca Dharamvir Chopra M-[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
 
1 Comment

Comments

Dear Dharamvir, we deeply regret the inconvenience caused. The concerned team will get in touch with you. Thanks!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yes Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    698
    Pending
    0
    Resolved
    82
    Yes Bank Phone
    +91 99 5839 0909 [Delhi/NCR]
    +91 99 8729 0909 [Mumbai]
    +91 90 0839 0909 [Bangalore]
    Yes Bank Address
    Nehru Centre, 9th Floor, Discovery of India, Dr. A.B. Road, Worli, Mumbai, Maharashtra, India - 400018
    View all Yes Bank contact information