Yes Bank — issue with netbanking

sandipa ghosh

from Kolkata, West Bengal

Jun 13, 2018

Address: Kolkata, West Bengal, 700016

Hello,

More than 2 weeks ago, i have visited the yes bank - russel street branch (Kolkata). I have raised few issues such as... 1) more than two weeks i cannot access my net-banking, 2) requested for sms alert, 3) my debit card is not working.
More than a week now i didnot get any update from yesbank. Every time i have to call for updates and employees are almost clueless. Very unprofessional bank.

Thanks,
Sandipa ghosh

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Comments

Mud1993

from Hyderabad, Telangana

Jun 21, 2018

I applied for the yes first preferred credit card and submitted all the necessary documents but it was declined. They didnt give any reason for the same.
Atleast the reason should be given so that the person can change whatever is the shortcoming.

Very poor customer service.