[Resolved]  Zapvi — Refusal to initiate a refund/replacement

Address: 22 2nd Floor Girivar Industrial Park, Saniya Hemad Village, Near Saroli, Surat-kadodara Road, Surat, Gujarat – 395006
Website: zapvi.in

I wrongly ordered a phone cover for one plus Nord CE 2 lite from zapvi. I reached out to the customer service for initiating a refund/replacement because it is of no use to me. The least they can do is send me a replacement. My money is wasted.
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Jan 28, 2023
Complaint marked as Resolved 
They haven't taken any steps to resolve. Despite asking for a replacement, they are denying it. I know I have ordered a wrong item, but big brands offer a flexible policy to e exchange/ return items. Their mail id is help@zapvi.in
 
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    Contact Information

    22 2nd Floor Girivar Industrial Park, Saniya Hemad Village, Near Saroli, Surat-kadodara Road, Surat, Gujarat – 395006
    India
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