Zipker Online Services — complaint for return

Website: ZIPKER.COM

I have ordered a product worth 1600 rs but they have sent me a wrong product. I have sent several emails to escalation + customer care department but they don't even respond. I tried calling them on all numbers that they have provided online but none of them works.I have sent them more than 15 mails but they don't even understand the issue
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Zipker Online Services customer support has been notified about the posted complaint.
 
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The order no[protected] has been returned to Zipker. But there is no communication from them about refund. I want the refund for the returned product immediately. Very unhappy with the service and the communication. no reply for my mails too. Wish this issue will be resolved at the earliest.

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    Zipker Online Services Phone
    +91 99 1005 5484
    +91 99 1005 5400
    Zipker Online Services Address
    C-3/84, Ganga Vihar, Delhi, Delhi, India - 110094
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